HP Envy 5660 e-All-in-One Printer series User Manual

HP Envy 5660 e-All-in-One Printer

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Printer parts

Front view

Figure 2-1 Front and top views of HP ENVY 5660 e-All-in-One series

Back view

Figure 2-2 Rear view of HP ENVY 5660 e-All-in-One series

Feature                                    Description

Control panel and status lights

Overview of buttons and lights

The following diagram and related table quickly reference the printer control panel features.

Recommended papers for printing

If you want the best print quality, HP recommends using HP papers specifically designed for the type of project you are printing. Some of these papers might be unavailable depending on your country/region.

Photo printing

HP Premium Plus Photo Paper

HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right off the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15 cm), 5 x 7 inches (13 x 18 cm), and 11 x 17 inches (A3), and in two finishes – glossy or soft gloss (semi-gloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability.

HP Advanced Photo Paper

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store-processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10  15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches), and two finishes – glossy or soft-gloss (satin matte). It is acid-free for longer-lasting documents.

HP Everyday Photo Paper

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in glossy finish in several sizes, including A4, 8.5 x 11 inches, and 10 x 15 cm (4 x 6 inches). It is acid-free for longer-lasting documents.

HP Photo Value Packs

HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long-lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

Tips for selecting and using paper

For the best results, observe the following guidelines.

• Load only one type of paper at a time into the paper or photo tray.
• When loading the tray, make sure the paper is loaded correctly.
• Do not overload the tray.
• To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the tray:
  ◦ Multipart forms
  ◦ Media that is damaged, curled, or wrinkled
  ◦ Media with cutouts or perforations
  ◦ Media that is heavily textured, embossed, or does not accept ink well
  ◦ Media that is too lightweight or stretches easily
  ◦ Media that contains staples or clips

Load media

Select a paper size to continue.

To load small-size paper

1. Pull out the photo tray.
   If you do not see the photo tray, remove the output tray from the printer.
2. Load paper.
   ● Insert a stack of photo paper into the photo tray print side down.
   ● Slide the photo paper forward until it stops.
3. Push the photo tray back in.
4. Change or retain the paper settings on the printer display.

To load full-size paper

1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media.
2. Load paper.
   ● Insert a stack of paper into the paper tray with the short edge forward and the print side down.
   ● Slide the paper forward until it stops.
   ● Slide the paper-width guides inward until they stop at the edges of the paper.
3. Push the paper tray back in.
4. Change or retain the paper settings on the printer display.

To load legal paper

1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media.
2. Unlock and open the front side of the paper tray.
3. Load paper.
   ● Insert a stack of paper into the paper tray with the short edge forward and the print side down.
   ● Slide the paper forward until it stops.
   ● Slide the paper-width guides inward until they stop at the edges of the paper.
4. Push the paper tray back in.
5. Change or retain the paper settings on the printer display.

To load envelopes

1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media.
2. Load envelopes
   ● Insert one or more envelopes in the center of the paper tray. The print side should face down. The flap should be on the left side and facing up.
   ● Slide a stack of envelopes inward until it stops.
   ● Slide the paper-width guides inward against the stack of envelopes until they stop. Push the paper tray back in. Change or retain the paper settings on the printer display.
3. Push the paper tray back in.
4. Change or retain the paper settings on the printer display.

Sleep mode

• Power usage is reduced while in the Sleep mode.
• After the initial setup of the printer, the printer will enter the Sleep mode after five minutes of inactivity.
• The time to the Sleep mode can be changed from the control panel.

To set the Sleep mode time

1. From the Home screen, touch (Setup).
2. Touch Preferences.
3. Scroll through the options, and then touch Sleep Mode.
4. Touch After 5 minutes After 10 minutes, or After 15 minutes.

Auto-Off

Auto-Off is automatically enabled by default when you turn on the printer. When Auto-Off is enabled, the printer will automatically turn off after 2 hours of inactivity to help reduce energy use. Auto-Off turns the printer off completely, so you must use the On button to turn the printer back on. Even when Auto-Off is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use. You can change the Auto-Off setting from the control panel.

Print

Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features.

Print photos

Make sure the photo paper is loaded into the photo tray. To print photos from a memory device

1. Insert a memory device into the slot.
2. On the printer display, select a photo that you want to print and touch Continue.
3. Specify the number of photos to print.
4. Touch (Edit) to change brightness, crop, or rotate the selected photo, or touch (Print Settings) to use such features as Red Eye Removal or Photo Fix.
5. Touch Continue and preview the selected photo.
6. Touch Print to begin printing.

Print documents

Make sure the paper is loaded into the paper tray.

To print a document

1. From your software, select Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
4. Select the appropriate options.
   ● On the Layout tab, select Portrait or Landscape orientation.
   ● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the Tray Selection area, and then select the appropriate print quality in the Quality Settings area.
   ● Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
5. Click OK to close the Properties dialog box.
6. Click Print or OK to begin printing.

Print on both sides (duplexing)

To print on both sides of the page

You can print on both sides of a sheet of paper automatically by using the automatic two-sided printing mechanism (duplexer).

1. From your software, select Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
4. Select the appropriate options.
   ● On the Layout tab, select Portrait or Landscape orientation, and select Flip on Long Edge or Flip on Short Edge from the Print on Both Sides drop-down list.
   ● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the Tray Selection area, and then select the appropriate print quality in the Quality Settings area.
   ● Click the Advanced button, in the Paper/Output area, and select the appropriate paper size from the Paper Size drop-down list.

Use Web Services

What are Web Services?

ePrint

ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It’s as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using ePrint. Once you have signed up for an account on HP Connected (www.hpconnected.com), you can sign in to view your ePrint job status, manage your ePrint printer queue, control who can use your printer’s ePrint email address to print, and get help for ePrint.

HP Printables

HP Printables allow you to easily locate and print preformatted web content, directly from your printer. You can also scan and store your documents digitally on the Web. HP Printables provides a wide range of content, from store coupons to family activities, news, travel, sports, cooking, photos, and many more. You can even view and print your online images from popular photo sites. Certain HP Printables also allow you to schedule the delivery of app content to your printer. Preformatted content designed specifically for your printer means no cut-off text and pictures and no extra pages with only one line of text. On some printers, you can also choose paper and print quality settings on the print preview screen.

To set up Web Services using the embedded web server

1. Open the EWS. For more information, see Open the Embedded Web server on page 64.
2. Click the Web Services tab.
3. In the Web Services Settings section, click Setup, click Continue, and follow the on-screen instructions to accept the terms of use.
4. If prompted, choose to allow the printer to check for and install printer updates.
5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

To set up Web Services using the HP printer software (Windows)

1. Open the HP printer software.
2. In the window that appears, double-click Print & Scan and then select Connect Printer to the Web under Print. The printer’s home page (embedded web server) opens.
3. Click the Web Services tab.
4. In the Web Services Settings section, click Setup, click Continue, and follow the on-screen instructions to accept the terms of use.
5. If prompted, choose to allow the printer to check for and install printer updates.
6. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

Tips for using Web Services

Use the following tips to print apps and use HP ePrint.

Tips for printing apps and using HP ePrint

• Learn how to share your photos online and order prints.
• Learn about apps for printing recipes, coupons, and other content from the web, simply and easily.

Copy and scan

Copy documents

The Copy menu on the printer display allows you to easily select several copies and color or black and white for copying on plain paper. You can also easily access advanced settings, such as changing the paper type and size, adjusting the darkness of the copy, and resizing the copy.

Make a 1-sided copy

1. Load the original print side down on the right front corner of the scanner glass.
2. Specify the number of copies and settings.
   ● From the Home screen, touch Copy. Flick to the desired number of copies.
   ● If the value for the 2–2-sided option is 1:2, touch to select 1:1.
   ● Touch (Settings) to specify paper size, paper type, quality, or other settings.
   ● Touch (Back) to return to the Copy screen.
3. Touch Black or Color to start the copy job.

Make a 2-sided copy

1. Load the original print side down on the right front corner of the scanner glass.
2. Specify the number of copies and settings.
   ● From the Home screen, touch Copy. Flick to the desired number of copies.
   ● If the value for the 2–sided option is 1:1, touch to select 1:2.
   ● Touch (Settings), scroll through the options and then touch Resize to make sure Actual is selected.
   ● From the Settings screen, specify paper size, paper type, quality, or other settings.
   ● Touch (Back) to return to the Copy screen.
3. Touch Black or Color to start the copy job.
4. When prompted, load the second original and touch OK.

Scan to a computer

Before scanning to a computer, make sure you have already installed the HP-recommended printed software. The printer and computer must be connected and turned on. In addition, on Windows computers, the printer software must be running before scanning.

To enable the scan to a computer feature (Windows)

The scan to a computer feature is enabled by default from the factory. Follow these instructions if the feature has been disabled, and you wish to enable it again.

1. Open the HP printer software.
2. Go to the Scan section.
3. Select Manage Scan to Computer.
4. Click Enable.

Scan to a memory device

You can scan directly to a memory card or USB flash drive from the printer control panel without using a computer or the HP printer software provided with the printer.

Tips for copy and scan success

Use the following tips to copy and scan successfully:

• Learn how to scan email from the printer display. Click here to go online for more information.
• Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as part of the image.
• Load your original, print side down, on the right front corner of the glass.
• To make a large copy of a small original, scan the original into the computer, resize the image in the scanning software, and then print a copy of the enlarged image.
• If you want to adjust scan size, output type, scan resolution, or file type, and so on, start scanning from the printer software.
• To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the software.
• If you want to scan a document with several pages into one file instead of multiple files, start the scan with the printer software instead of selecting Scan from the printer display.

Work with cartridges

Check the estimated ink levels

To check the estimated ink levels from the printer control panel

• From the Home screen, touch the (Ink icon) to display the estimated ink levels.

To check the ink levels from the printer software (Windows)

1. Open the HP printer software.
2. In the printer software, click Estimated Ink Levels.

To check the ink levels from the HP Utility

1. Open HP Utility. HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk.
2. Select the HP ENVY 5660 series from the list of devices at the left of the window.
3. Click Supplies Status. The estimated ink levels appear.
4. Click All Settings to return to the Information and Support pane.

Replace the cartridges

To replace the cartridges

1. Check that the power is on.
2. Remove the old cartridge.
   a. Open the access door.b. Remove the cartridge from the slot.
3. Insert a new cartridge.
   a. Remove the cartridge from the packaging.
   b. Remove plastic tape using the pull tab.c. Slide the new cartridge in the slot until it clicks.
4. Close the cartridge access door.

Tips for working with cartridges

Use the following tips to work with cartridges:

• To protect the cartridges from drying out, always turn the printer off using the On button, and wait until the On button light goes out.
• Do not open or un tape cartridges until you are ready to install them. Leaving tape on the cartridges reduces ink evaporation.
• Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon for each slot. Make sure the cartridges snap into place.
• Alignment is automatic after new cartridge installation. Alignment can also help later, in cases of blurred or jagged lines.
• When the Estimated Ink Levels screen shows one or both cartridges in a low state, consider getting replacement cartridges to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable. See Replace the cartridges on page 49 for more information.
• If you remove a cartridge from the printer for any reason, try to replace it again as soon as possible. Outside of the printer, if unprotected, cartridges begin to dry out.

Connect Your Printer

Additional advanced settings are available from the printer’s home page (embedded web server or EWS).

Set up the printer on your wireless network

Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.

1. From the printer control panel, touch (Wireless).
2. Touch (Settings.
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard.
5. Follow the display instructions to complete the setup.

Turn on or off the wireless capability of the printer

The blue Wireless light on the printer control panel is lit when the wireless capability of the printer is on.

1. From the printer control panel, touch Setup and then touch Network Setup.
2. Touch Wireless Settings.
3. Touch Wireless to turn it on or off.

change network settings

From the printer control panel, you can set up and manage your printer wireless connection and perform a variety of network management tasks. This includes viewing and changing network settings, restoring network defaults, and turning the wireless function on or off.

To print the network configuration page

1. From the printer control panel, touch Setup.
2. Touch Reports and then touch Network Configuration Report.

To change IP settings

The default IP setting for the IP settings is Automatic, which sets the IP settings automatically. If you are an advanced user and want to use different settings (such as the IP address, subnet mask, or the default gateway), you can change them manually.

1. From the printer control panel, touch Setup and then touch Network Setup.
2. Touch Wireless Settings.
3. Touch Advanced Settings.
4. Touch IP Settings.
5. A message appears warning that changing the IP address removes the printer from the network. Touch OK to continue.
6. Automatic is selected by default. To change the settings manually, touch Manual, and then enter the appropriate information for the following settings:
   ● IP Address
   ● Subnet Mask
   ● Default Gateway
   ● DNS Address
7. Enter your changes, and then touch Done.
8. Touch OK.

To clear an internal paper jam

1. Press the (Power button) to turn the printer off.
2. Open the ink cartridge access door.
3. Check the paper path inside the printer.
   a. Lift the handle of the paper path cover and remove the cover.b. Locate any jammed paper inside the printer, grasp it with both hands, and pull it towards you.c. Reinsert the paper path cover until it snaps into place.
4. If the problem is not resolved, check the print carriage area inside the printer.
   a. If there is any jammed paper, move the print carriage to the far right of the printer, grasp the jammed paper with both hands and then pull it towards you.
   b. Move the carriage to the far left of the printer, and do the same as in the previous step to remove any torn pieces of paper.
5. Close the ink cartridge access door.
6. If the problem is still not resolved, check the tray area.
   a. Pull out the input tray to extend it.b. Carefully turn the printer on its side to expose the bottom of the printer.
   c. Check the gap in the printer where the input tray was. If there is any jammed paper, reach into the gap, grasp the paper with both hands, and pull it towards you.
7. Press the (Power button) again to turn the printer on.

Solve paper-feed problems

What kind of problem are you having?

Paper is not picked up from a tray

• Make sure the paper is loaded in the tray. For more information, see Load Media on page 11. Fan the paper before loading.
• Make sure the paper-width guides are set to the correct markings in the tray for the paper size you are loading. Also make sure the paper guides are snug, but not tight, against the stack.
• Make sure the paper in the tray is not curled. Uncurl the paper by bending it in the opposite direction of the curl.

Pages are skewing

• Make sure the paper loaded in the input tray is aligned with the paper-width guides. If needed, pull out the input tray from the printer and reload the paper correctly, making sure that the paper guides are aligned correctly.
• Load paper into the printer only when it is not printing.

Multiple pages are being picked up

• Make sure the paper-width guides are set to the correct markings in the tray for the paper size you are loading. Also make sure the paper-width guides are snug, but not tight, against the stack.
• Make sure the tray is not overloaded with paper.
• Use HP paper for optimum performance and efficiency.

Printer hardware issues

To extract the automatic output tray extender manually

If the automatic output tray extender does not deploy automatically, you can extract it manually.

1. Remove the output tray from the printer.
2. On the bottom of the output tray, move the output tray lock to the unlocked position, and then shift the release lever to release the tray extender.
3. Insert the output tray back into the printer leaving the tray extender in the released position.

Specifications

Technical specifications for the HP ENVY 5660 series are provided in this section. For more product specifications, see the Product Data Sheet at www.hp.com/support.

System requirements

Software and system requirements are located in the Readme file.

Environmental specifications

• Recommended operating temperature range: 15ºC to 32ºC (59ºF to 90ºF)
• Allowable operating temperature range: 5ºC to 40ºC (41ºF to 104ºF)
• Humidity: 20% to 80% RH non-condensing (recommended); 25ºC maximum dewpoint
• Non-operating (Storage) temperature range: –40ºC to 60ºC (-40ºF to 140ºF)
• In the presence of high electromagnetic fields, the output from the HP ENVY 5660 series may be slightly distorted.
• HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potentially high electromagnetic fields.

Print specifications

• Print speeds vary according to the complexity of the document.
• Method: drop-on-demand thermal inkjet
• Language: PCL3 GUI

Scan specifications

• Optical Resolution: up to 1200 dpi
• Hardware Resolution: up to 1200 x 1200 dpi
• Enhanced Resolution: up to 1200 x 1200 dpi
• Bit depth: 24-bit color, 8-bit grayscale (256 levels of gray)
• Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)
• Supported File Types: BMP, JPEG, PNG, TIFF, PDF
• Twain Version: 1.9

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HP Envy 5660 e-All-in-One Printer-FAQs