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NEHOO WLC-01 Programmable Ice Cold Therapy System User Manual

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NEHOO WLC-01 Programmable Ice Cold Therapy System

NEHOO WLC-01 Programmable Ice Cold Therapy System product image

Intended use

The Cold Therapy System is intended for the treatment of post-surgical and acute injuries in order to reduce edema, swelling, and pain where cold is indicated. It is intended for use by or on the order of healthcare professionals in hospitals, outpatient clinics, athletic training settings, or home settings. The intended use of this device is for the temporary reduction of swelling and pain following surgery or injury. It is a non-sterile prescription device for single-patient use and is intended to provide localized external application of cold therapy. This device should not be used for any other purpose than that instructed by a healthcare professional.

Contraindications

DO NOT use this device on patients with Raynaud’s phenomenon or other vasospastic conditions; Buerger’s disease, cold allergy, or hypersensitivity cryoglobulinemia paroxysmal cold hemoglobinuria
or other cold agglutinin disorders pheochromocytoma sickle cell anemia or a history of cold injury.
Limitations on special patient populations. Limit the use of this device with patients who are unresponsive, incapacitated, have altered mental status, or altered pain perception. Post-surgical patients under sedation or on analgesics or anesthetics, as well as patients taking hypnotics, anxiolytics, or antidepressants, must be monitored frequently during the use of this device. These patients
may not be able to perceive pain, burning, numbness, tingling, or decreased sensation and may be susceptible to injury. Discontinue cold therapy immediately at the first sign of cold injury.

Adverse reactions

Increased pain, burning, numbness, tingling increased redness, discoloration, itching, increased swelling, blisters, irritation.

Safety precautions

WARNING! Read and understand all warnings and operating instructions before using this device.NEHOO WLC-01 Programmable Ice Cold Therapy System 5
WARNING: This device can become cold enough to cause

serious injury. Serious adverse reactions and safety hazards may occur when using this device.

WARNING! DO NOT use this device without a prescription from a physician: Rx only. Your prescription must state the temperature, duration of use, regularity of use, and the length of breaks that must be taken between uses. DO NOT use this device if a prescription has not been given to you or if you do not understand the prescription. Use of this device without a prescription or failure to follow the prescription may result in serious injury, which can include tissue necrosis.
WARNING! This device can become cold enough to cause serious injury, including tissue necrosis. You must be able to frequently check your skin condition beneath the cold pad (at least once every hour). DO NOT use this device if you are unable to frequently check your skin condition (at least once

every hour). You should check for an increase in pain, burning, numbness, tingling, redness, discoloration, itching, swelling, blisters, irritation, or any other changes in skin condition beneath the cold pad or around the treatment area. If you experience any of these conditions, discontinue the use of the device immediately and contact your physician.

WARNING! The application of the cold pad directly onto the skin may result in serious injury, including tissue necrosis. DO NOT allow any part of the cold pad to touch your skin. ALWAYS use with a barrier between your skin and the cold pad.
WARNING! The barrier between your skin and the cold pad may become moist during use, which may lead to colder temperatures on the skin. Temperatures that are too cold may result in serious injury, including tissue necrosis.

ALWAYS check for moisture on the barrier between your skin and the cold pad. If moisture is present on the barrier, you should immediately discontinue the use of the device.

WARNING! Use of this device with wet hands or in a wet location may result in electrical shock and serious injury.

DO NOT handle the transformer or power cord with wet hands or in a wet location.

WARNING! DO NOT use this device near flammable anesthetics as this may result in an explosion and/or serious injury.
WARNING! DO NOT attempt any unauthorized alterations or modifications to the device. This can lead to an increased chance of unpredictable risks.
WARNING: The use of accessories, detachable parts, and materials not described in the

can lead to an increased chance of unpredictable risks, and should therefore be avoided.

WARNING! The adapter plug is the only part of the device that can be connected to a power supply.
WARNING! DO NOT start the pump when the water in the container is below the lowest waterline, or the pump can be damaged. DO NOT exceed the maximum fill level when adding water or ice to the container.
WARNING! This device is only intended for single-patient use. Secondary use can lead to serious injury, which includes infection.
WARNING! Poor connections between tubes may cause leaking, which can result in serious injury, including infection and tissue necrosis. ALWAYS listen for a “snap” or “click” when

connecting the tubes.

WARNING: After using this device, please wipe clean. Keep the device away from children pets or pests to avoid injuring them or causing pollution.
WARNING: When using this device, ensure that the tubes remain straight to avoid strangulation.
WARNING: DO NOT perform service or maintenance while the equipment is in use.
WARNING: Read the instructions for this device carefully. If you encounter any abnormal behavior when using the device, turn it off immediately and contact the customer support team.

Product description

NEHOO WLC-01 Programmable Ice Cold Therapy System 1NEHOO WLC-01 Programmable Ice Cold Therapy System 2

Operating instructions

NEHOO WLC-01 Programmable Ice Cold Therapy System 3

  1. Fill water in the bucket above the minimum water line.
  2. Add ice to the bucket.
  3. Put the lid on the bucket; turn the handle to secure the lid.
  4. Connect the adapter plug to the device, and plug the adapter into an electrical outlet.
  5. Use the elastic bandages to hold the cold pad against the body.
  6. Connect the pad and insulation hose, ensuring a reliable connection. please press down the metal button of female connectors to reset them before connecting. If disconnected, also press down the metal button of female connectors.
  7. Operation settings
    1. When the device is powered on, the operation panel will light up and a short beep will indicate that it is ready for use.
    2. The default running mode is a maximum flow rate treatment for 30 minutes.
    3. Press the start/pause buttonto start or pause the operation.
    4. Press the switch setting buttonto switch the running time/resting time/ flow rate setting.
    5. Press the switch setting button. When the timer light flashes, press the select setting buttonto choose a running time ofmins. 00 indicates non-stop mode.
    6.  Before the light stops flashing, press the switch setting button@ again. When the timer lights with a PO flash, press the select setting buttonto choose a resting time ofmin and get into a loop running mode. PO indicates a single-running mode with no resting time.
    7. Before the light stops flashing, press the switch setting buttonagain. When the flow rate light flashes, press the select setting buttonto choose a flow rate.
    8. Press the start/pause buttonto confirm the program or wait for 5 seconds without operation to confirm automatically.

TO AVOID THE RISK OF ELECTRICAL SHOCK, DO NOT UNPLUG THE POWER SUPPLY WITH WET HANDS.

Caution

Exercise special care when prescribing this device for the following patients: those with arthritic conditions; peripheral vascular disease; decreased skin sensitivity; poor circulation, or compromised local circulation; hypercoagulation disorders; diabetes, or neuropathies. Also, exercise care with children under the age of 12. In addition, special skills, training, and knowledge required by the OPERATOR or RESPONSIBLE ORGANIZATION and environmental restrictions on locations of use should always be specified.

Maintenance

Cleaning

  1. The bucket can be washed with water.
  2. The main body, insulation tube, and cold pad can be cleaned using a wet cloth.
  3. After treatment, ice water in the bucket should be poured directly into a sink to be disposed of with domestic water sewage.

Storage

  • Drain the ice bucket and wipe dry.
  • Pull out the connectors, and drain the water out of the pad and tube completely.
  • Storage temperature conditions: 13°F~158°F (-25°C~ 70°C).
  • Storage transportation relative humidity: 10%~90% non-condensing.

Caution

  • Do not store the device in hot or freezing conditions. Do not expose the control unit to direct sunlight, as UV light may cause damage or discoloration to the control unit.

Disposal

To avoid environmental pollution, please dispose of this instrument according to local environmental requirements and DO NOT discard it casually.

Troubleshooting

 

 

 

 

 

No flow

  1. Make sure the water level in the bucket is above the lowest water line.
  2. Make sure the cold pad is not wrapped too tightly or the hose is not kinked.
  3. Make sure the connection between the pad and the hose is correct.
  4. Make sure the cold pad is not wrapped too tightly or the hose is not kinked.
  5. The pump gets caught in hair or thread. Take the lid apart and clean the pump.
 

 

Water leakage at connectors

  1. Make sure the O-rings on the connectors are properly installed. Reconnect the connectors, listening for a “snap” or “click”
  2. Apply Vaseline to O-rings.
  3. Replace the O-rings.
 

Water leakage at the lid

 

Take the lid apart and check if the hose is off the joint.

Water leakage at the cold pad 

Replace the pad.

 

The pressure of the cold pad is too high or too low.

  1. Make sure the connection between the pad and the hose is correct. The water should flow properly back to the bucket. Check the connectors and hose if water doesn’t flow back to the bucket properly.
  2. Select a more suitable water flow rate.
 

 

Magnetic or electromagnetic interference

Increase the separation between equipment. Plug the power supply into an outlet on a circuit that is different from that to which the other device(s) are connected Keep the connector ports and power supplier ports clear to prevent the accumulation of lint or dust. Avoid prolonged exposure of the device to direct sunlight.
 

Other

Please contact the merchant or product support team for help.

Product specifications

Dimensions260mm x 285mmx 255mm
Bucket maximum volume7L
Weight2.7kg
Treatment time30/60/90/120 minutes,30-30minutes loop
Power adapterInput: AC 100~240 V Output: DC 12V LOA

Safety classifications

NEHOO WLC-01 Programmable Ice Cold Therapy System 4

Nominal operating environment

  • Ambient temperature: 4°C~ 40°C (40°F~ 104°F)
  • Relative humidity: 15%~90%
  • Atmospheric pressure: 800~1060hpa
  • Altitude: ≤ 2000m

Warranty

The manufacturer will repair or replace all or part of the unit and its accessories in case of any material or workmanship defects for a period of one year from the date of purchase.

Product support

No product maintenance should be performed by the user. If your Cold Therapy System requires any maintenance, please contact Customer Service. The expected service life of the equipment and any accessories shipped with the equipment: If the device is correctly used according to the instructions, the service life of the product is one year.

  • Manufacturer: Shenzhen Shuichang Technology Co. Ltd.
  • Address: C2-32, Gangshen International Center, Xinniu Community, Minzhi Subdistrict, Longhua District, Shenzhen City, Guangdong Province, China.
  • Post code: 518131
  • Product support team Email: waterlongtec@outlook.com

Please do not hesitate to contact us directly if you have any questions.

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NEHOO WLC-01 Programmable Ice Cold Therapy System-FAQs

What is the NEHOO WLC-01 Ice Cold Therapy System?

The NEHOO WLC-01 is a programmable cold therapy device designed to provide targeted cooling relief for pain and inflammation. It helps with post-surgery recovery, injuries, and muscle soreness.

How do I set up the device for use?

Fill the reservoir with ice and water, connect the hose to the therapy pad, and secure the pad around the treatment area. Power on the device, select the desired temperature and timer settings, and begin therapy.

Can I adjust the temperature and duration?

Yes, the system allows you to set both temperature and session duration based on your comfort and therapeutic needs. Follow the user manual for precise settings.

How long should I use the cold therapy system?

Session duration varies, but typically, 20 to 30 minutes per session is recommended. Always consult your healthcare provider for guidance based on your condition.

Is it safe to use directly on the skin?

No, it is recommended to place a barrier, such as a cloth or towel, between the therapy pad and your skin to prevent frostbite or discomfort.

How do I clean and maintain the device?

Empty the reservoir after use, wipe it dry, and clean the therapy pad with a mild disinfectant. Store the unit in a dry place when not in use.

Can I use this device after surgery?

Yes, the NEHOO WLC-01 is often used for post-surgical recovery. However, consult your doctor before using it to ensure it aligns with your treatment plan.

Does the system require replacement parts?

Over time, the therapy pad, hose, or filters may need replacement. Check the manual or contact customer support for compatible accessories.

What should I do if the device is not cooling properly?

Ensure there is enough ice and water in the reservoir, confirm all connections are secure, and check the power supply. If the issue persists, refer to the troubleshooting section of the manual or contact support.

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