Philips HearLink Rechargeable Hearing Aid
Your hearing aid, speaker and earpiece
The hearing aid uses one of the following speakers:
The speakers use one of the following earpieces:
Charging time (MNR TR only)
Ensure you fully charge your hearing aids before first use and charge them every night. This ensures you start your day with fully charged hearing aids. If your hearing aid’s battery is completely drained, the normal charging time is:
When the battery is fully charged, the charging process stops automatically. Charging time may vary depending on the remaining capacity of the battery and between the left/right hearing aid. For instructions on how to use your charger, see the charger’s instructions for use.
Battery performance
In both MNR T R and MNR T, battery performance varies depending on your individual use and hearing aid settings. Streaming sound from a TV, mobile phone or connectivity devices can influence this performance.
Rechargeable battery — MNR TR only
If your rechargeable hearing aids do not perform for a full day, you may need to have the rechargeable battery replaced. If so,
contact your hearing care professional. If your hearing aids run out of battery, ensure you recharge them by placing them in the charger. Be aware that restarting the hearing aids does not give you more usage time.
Turn hearing aids ON/OFF using the charger (MNR TR only)
Your hearing aids automatically turn ON when removed from the charger. The hearing aid LED light turns GREEN after approximately two seconds. Wait until the hearing aid LED light blinks GREEN twice, confirming that it is ready for use. Depending on your hearing aid settings, you may also hear a start-up jingle. Your hearing aid automatically turns OFF and starts charging when placed in the charger. The hearing aid LED light turns ORANGE.
IMPORTANT NOTICE
If applicable, ensure that your charger is powered or that the charger’s built-in battery is charged when the hearing aid is seated in the charging port. For more information, see your charger’s instructions for use.
Turn hearing aids ON/OFF using the push button (MNR TR only)
The hearing aids can be turned ON/OFF using the push button.
To turn ON
Press and hold the lower part of the push button for approximately two seconds until the hearing aid LED light turns green.
Release the push button and wait until the hearing aid LED light blinks GREEN twice. The hearing aid is now turned ON.
To turn OFF
Press and hold the lower part of the push button for approximately three seconds until the hearing aid LED light turns ORANGE. The hearing aid plays four descending tones. Release the push button and the hearing aid is turned OFF.
For information regarding tones, see the Sound and LED light indicators section.
Turn hearing aids ON/OFF (MNR T only)
The battery drawer is used to turn the hearing aids ON and OFF. To save battery life, make sure your hearing aids are switched OFF when you are not wearing them. To perform a quick reset of hearing aid settings, open and close the battery drawer.
Low battery indication
Just before the battery runs out completely, you will hear four descending tones. To extend battery performance, ensure you
Stop any audio streaming.
- MNR T R: When the battery is running low, you will hear three alternating beeps. This gives you approximately two hours before the hearing aid runs out of battery. At this point, you may continue to stream audio for approximately one hour.
- MNR T: When the battery is running low, you will hear three alternating beeps. This gives you approximately 15 minutes before the hearing aid runs out of battery. At this point, Bluetooth® connectivity is turned OFF.
LED light
Continuous ORANGE blinks indicate low battery.
Identify left and right hearing aid (MNR T R only)
It is important to distinguish between the left and the right hearing aid, as they may be programmed differently. You can find left/right color indicators on the hearing aid itself and on 60 and 85 speakers as shown. Indicator markings (either L or R) can also be found on 100 speakers and some earpieces. For 105 speakers, the indicator is found on the earpiece.
It is important to distinguish between the left and the right hearing aid, as they may be programmed differently. You can find left/right color indicators on the hearing aid itself and on 60 and 85 speakers as shown. Indicator markings (either L or R) can also be found on 100 speakers and some earpieces. For 105 speakers, the indicator is found on the earpiece.
Hearing aid storage (MNR T R only)
When you are not using your hearing aid, the charger is the best place to keep it. To ensure the longest life of the rechargeable battery in the hearing aid, do not expose it to excessive heat. For example, do not leave the hearing aid in the sun in front of a window or in a car, even if the hearing aid is in the charger.
Long-term storage
Before you put away or store the hearing aid for a prolonged period of time (more than 14 days), ensure you first fully charge the hearing aid, and then turn it OFF. This way, the battery can be charged again.
Note
To protect the rechargeable battery, it is necessary that you fully charge the hearing aid every six months. If a stored hearing aid is not charged within a six month period, the rechargeable battery must be replaced.
Change volume
The push button lets you adjust the volume. When you increase or decrease the volume, you hear a beep. For information regarding button press times, see the table General settings overview for your hearing aid, in the Your individual hearing aid settings section at the end of this booklet.
Change program
Your hearing aid can save up to four different programs configured by your hearing care professional. Depending on thethe
program you choose (1,2,3 or 4), you hear one to four tones. For information regarding tones, see the Sound and LED light
indicators section. For information regarding button press times, see the table General settings overview for your hearing aid, in the Your individual hearing aid settings section at the end of this booklet.
The program cycle switches one program forward when the upper part of the push button is pressed, for example, program 1 to 2 or program 4 to 1. If the lower part of the push button is pressed, the program cycle goes backward, for example, 2 to 1 or program 1 to 4.
Flight mode
When Flight mode is activated, Bluetooth connectivity is turned OFF. However, the hearing aid is still turned ON and functioning. Be aware that pressing the push button on one hearing aid, activates Flight mode on both hearing aids. For more information about sounds and lights, see the Sound and LED light indicators section.
Press and hold the lower part of the push button for seven seconds. Four descending tones, a short jingle and an LED light pattern confirm your action.
Press and hold either end of the push button for at least seven seconds. A jingle and an LED light pattern confirm your action. Opening and closing the battery drawer also deactivates Flight mode.
Mute your hearing aid
In both MNR T and MNR T R you can mute your hearing aids by using one of the following optional devices/app:
- HearLink App
- AudioClip
- Remote Control
How to unmute your hearing aids
You can unmute your hearing aids by using one of the optional devices/app or by applying a short press to the upper or lower part of the push button on the hearing aids.
MNR T only
You can also mute your hearing aids by pressing either end of the push button for four seconds.
Using your hearing aid with iPhone, iPad, and iPod
Philips HearLink is a Made for iPhone® hearing aid and allows for direct communication and control with iPhone, iPad® or iPod touch®.* For assistance in using your hearing aid with any of these products, contact your hearing care professional. Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple products identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that use of this Accessory with iPod, iPhone, or iPad may affect wireless performance.
Using your hearing aid with Android devices
Philips HearLink supports Audio Streaming for Hearing Aids (ASHA) and can be used for direct communication and control with selected Android™ devices.* For assistance in using your hearing aid with Android devices, contact your hearing care professional.
Pairing and compatibility
For instructions on how to pair your hearing aid with iPhone, iPad, iPod touch or Android devices, visit the following website: hearingsolutions.philips.com/support/how-to-faq/ For a list of compatible iPhone, iPad, iPod touch and Android
devices, visit the following website: hearingsolutions.philips.com/compatibility
Wireless accessories and other options
There are a range of accessories available as an enhancement to your wireless hearing aid. These enable you to hear and
communicate better in everyday situations.
AudioClip
A device that can be used as a remote microphone and hands-free headset when paired to your mobile phone.
TV Adapter
A device that streams sound from a TV or electronic audio device to your hearing aids.
Remote Control
A device that lets you change programs, adjust volume, or mute your hearing aids.
HearLink App
An application that lets you control your hearing aid from your mobile phone or tablet. For iPhone, iPad, iPod touch, and Android devices. Ensure that you only download and install the HearLink App from the official app stores.
Telecoil
Telecoil can help you hear better when using a phone with a built-in loop or when in buildings with teleloop systems such as theaters, places of worship, or lecture rooms. This symbol is shown wherever a teleloop has been installed.
Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google LLC.
General warnings
For your personal safety and to ensure correct usage, you should familiarize yourself fully with the following general warnings before using your hearing aid. Consult your hearing care professional if you experience unexpected operations or serious incidents with your hearing aid during use or because of its use. Your hearing care professional will support you with issue handling and, if relevant, reporting to the manufacturer and/or the national authorities. Note that hearing aids do not restore normal hearing and do not prevent or improve a hearing impairment resulting from organic conditions. Hearing aids are only a part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading. Furthermore, note that in most cases, infrequent use of a hearing aid does not permit a user to attain full benefit from it.
(MNR T R only)
Only charge the hearing aids with a designated charger. Other chargers risk destroying the hearing aids and batteries. This hearing aid is supported by a non-removable rechargeable lithium-ion battery cell. Please ensure to charge the hearing aid and familiarize yourself with the safety and handling information related to rechargeable hearing aids. Do not try to get access to the battery inserted in the hearing instrument. The battery must only be replaced by your hearing care professional. Only charge the hearing aid with a designated charger. Other chargers risk destroying the hearing aid and battery.
Usage of hearing aids
Hearing aids should be used only as directed and adjusted by your hearing care professional. Misuse can result in sudden and permanent hearing loss. Never allow others to wear your hearing aid, as incorrect usage could cause permanent damage to their hearing.
Choking hazards and the risk of swallowing batteries or other small parts
Hearing aids, their parts, and batteries should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves. If a battery from a hearing aid or CROS transmitter is swallowed, see a doctor immediately and contact the National Poison Center at 1-800-222-1222 or the National Battery Ingestion Hotline at 1-800-498-8666.
(MNR T only)
Batteries have occasionally been mistaken for pills. Therefore, check your medicine carefully before swallowing any pills.
Most hearing aids can be supplied with a tamper-resistant battery drawer upon request. This is strongly recommended for infants, small children, and people with intellectual and developmental disabilities.
Battery use
Always use batteries recommended by your hearing care professional. Batteries of low quality may leak and cause bodily harm. Never attempt to recharge your batteries and never dispose of batteries by burning them. There is a risk that the batteries will explode.
General warnings
Explosives (MNR T R only)
The hearing aid is safe to use under normal usage conditions. The hearing aid has not been tested for compliance with international standards concerning explosive environments. Therefore, do not use the hearing aid in environments with the danger of explosions, e.g., mines, oxygen-rich environments, or areas where flammable anaesthetics are handled. Fatality hazards and risk of swallowing lithium-ion batteries or placing them in the ear or nose
(MNR T R only)
Never swallow lithium-ion batteries nor place them in the ear or the nose as this may lead to serious injury or death in as little as two hours. This can be due to chemical burns, which can permanently damage the nose or ear or potentially lead to perforation of the inner organs. If a lithium-ion battery is swallowed or placed in the ear or nose, seek emergency medical treatment immediately.
Troubleshooting
Solutions
- Charge the hearing aid (MNR T R only) / Replace the battery (MNR T only)
- Contact your hearing care professional (MNR T R only) / Replace the battery (MNR T only)
- Clean mold
- Replace wax filter, dome, or Grip Tip
- Unmute the hearing aid microphone
- Clean mold or replace wax filter, dome, or Grip Tip
- Gently wipe the hearing aid and let it dry
- Re-insert the earpiece
- Have ear canal examined by your doctor
- Contact your hearing care professional
- Unpair your hearing aid
- On your phone, turn Bluetooth OFF and ON again
- Turn the hearing aid OFF and then turn it back ON
- Pair your hearing aid again (For guidance, visit: hearingsolutions.philips.com/support/how-to-faq/)
MNR T R only — To troubleshoot the charger, see your charger’s instructions for use.
Solutions
- Verify that the charger’s power plug is correctly connected or the power bank has enough battery
- Move the charger and hearing aid to a location with a temperature between +5°C and +40°C (+41°F and +104°F)
- Reinsert the hearing aid into the charger. This completes the charging within approximately 15 minutes.
- Check the charging ports for foreign objects
- Depending on how depleted the battery in the hearing aid is, the hearing aid automatically resumes normal charging mode after a timeframe of up to 10 minutes.
- Ensure you leave the hearing aids in the charger during this process.
- Contact your hearing care professional
Water & dust resistant (IP68)
Your hearing aid is dust-tight and protected against the ingress of water, which means it is designed to be worn in all daily life situations. The water and dust resistance means you do not have to worry about your hearing aid getting wet when it rains, or if it comes into contact with sweat. Before charging the hearing aid make sure to wipe off any moisture. Should your hearing aid come into contact with water and stop working, gently wipe off any water and let the hearing aid dry.
Technical information
The hearing aid contains the following two radio technologies: The hearing aid contains a radio transceiver using short-range magnetic induction technology operating at 3.84 MHz. The magnetic field strength of the transmitter is very weak and always below 15 nW (typically below –40 dBμA/m (–12.20 dBμA/ft) at 10 meters (33 feet) distance). The hearing aid also contains a radio transceiver using Bluetooth Low Energy technology and a proprietary short-range radio technology, both operating at ISM band 2.4 GHz.
(MNR T R)
The radio transmitter is weak and always below 9 mW, equal to 9.6 dBm in total radiated power. (MNR T only) The radio transmitter is weak and always below 9 mW, equal to 9.6 dBm in total radiated power. The hearing aid complies with international standards concerning electromagnetic compatibility and human exposure. Only use your hearing aid in areas where wireless transmission is permitted.
Due to the limited space available on the hearing aid, relevant approval markings can be found in this booklet. Additional information can be found in the Specification Guide on hearingsolutions.philips.com
USA and Canada (MNR T R only)
This device contains a radio module (DA AU5 MNR R) with the following certification ID numbers:
- FCC ID: 2ACAHAU5MRTRC
- IC: 11936A-AU5MRTRC
USA and Canada (MNR T only)
This device contains a radio module (MI AU5 MNR T) with the following certification ID numbers:
- FCC ID: 2ACAHAU5MNRT
- IC: 11936A-AU5MNRT
Radio frequency radiation exposure information
For body-worn operation, this device meets FCC and Innovation, Science and Economic Development Canada’s RF exposure limits and has been tested while in contact with the human body. Use of other accessories not verified by the manufacturer may not ensure compliance with FCC and Innovation, Science and Economic Development Canada’s RF exposure guidelines. The device must not be co-located or used in conjunction with any other antenna or transmitter.
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