Roborock Saros 10R Robotic Vacuum Cleaner User Manual

Roborock Saros 10R Robotic Vacuum Cleaner

Safety Information

WARNING

• For use only with the Roborock EWFD28LRR docking station.
• The product must be switched off, and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining the product.
• Connect to a properly grounded outlet only. See Grounding Instructions.
• The docking station can only be used to charge the robotic vacuum cleaner equipped with a 14.4 V/6400 mAh (TYP) lithium-ion battery.

CAUTION

• Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.
• Do not allow it to be used as a toy. Close attention is necessary when used by or near children.
• Do not rinse the robot and the dock.
• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot, the dock, or the floor.
• Make sure the vacuum, washable filter, dust bag, side brush, mop cloths, main brushes, and main brush cover are installed in place before cleaning.
• Do not sit or stand on the robot or dock.
• To prevent corrosion or damage, do not use any disinfectant and only use the cleaning solution recommended by Roborock.
• Do not put any low objects (such as shoes, mats) near raised areas like stairs. Otherwise, the robot may fall caused by malfunctional sensors.
• To prevent water damage, make sure that the floor where the robot operates is free of water.
• Do not operate the product in a room where an infant or child is sleeping.
• Before using the product, move sundries such as wires and any unstable, fragile, precious, or dangerous items from the floor to prevent them from being pulled by the robot and causing personal injury or property damage.
• Keep hair, loose clothing, fingers, and all body parts of people and pets away from seams, openings, and moving parts of the product to avoid possible injury.
• Do not carry the robot using the magnetic top cover, side brush, or bumper. Do not move the dock by lifting the dock base, water tank handles, or dust container cover.
• Place the dock on a hard, flat floor. Keep the dock, robot, and power cord away from fire and heat sources like a heating radiator. Avoid humid and narrow spaces or locations where the robot may be suspended in the air.
• This product can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the safe use of the product and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision.
• Do not dismantle, repair, or modify the battery or charging dock.
• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protective measures.
• Do not use the product on high-pile carpets. Product effectiveness may also be reduced on dark carpets.
• Do not place any object on top of the robot or dock, near the suction inlet of the dock, or cover them with any item (including a dust-proof cover).
• Do not use this product on elevated surfaces without barriers, such as the floor of a loft, an open-ended terrace, a slide, or the top of furniture.
• Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct.
• Do not operate the product if it has been damaged in any way. Contact customer service for help.
• Always operate the device in well-ventilated areas to prevent overheating.
• Roborock disclaims all liability for indirect, incidental, or consequential damages resulting from the use, misuse, or inability to use this product. This disclaimer does not affect any statutory rights that may not be disclaimed under applicable law.
• – To avoid burns, do not touch the clean water dispensers or drying air outlets.

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug.

The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that looks like the plug illustrated in sketch A in Grounding methods. Make sure that the appliance is connected to an outlet having the same configuration as the plug.

No adaptor should be used with this appliance.

Battery and Charging

• Do not wipe the charging contacts with a dry cloth or wet hands.
• If the product is left unused for a long period, store it in a cool, dry place after having it fully charged, unplugged, and switched off. Recharge it at least every three months to avoid battery overdischarge.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or if there is any liquid or sticky substance on the floor.
• Do not discard waste batteries. Leave them with a professional recycling organization.
• To transport the product, be sure to unplug the dock, switch off the robot, and empty water tanks. In addition, drain and rinse the cleaning solution cartridge, leave it to air dry completely, and then reinstall it. Use of the original packaging is advised.
• Be sure that the supply voltage meets the requirements listed on the dock.

International Symbols Explanation

• ~ – ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)]
•  – DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]
•  – PROTECTIVE EARTH (Protective Ground) symbol [symbol IEC 60417-5019 (2009-02)]

FCC/IC Statement

Product Overview

A1 Robot (Top View)

Power/Clean

• Press and hold to turn the robot on or off
• Press to start cleaning

Power Indicator Light

• White: Battery level ≥ 15%
• Red: Battery level < 15%
• Breathing: Charging or starting up
• Flashing red: Error
• Breathing blue: Remote viewing
• Flashing blue slowly: Waiting for WiFi connection
• Flashing blue quickly: Connecting
• Steady blue: Voice assistant working/WiFi connected

Dock

• Robot not on dock: Press to start docking/Press and hold to start spot cleaning
• Robot on dock: Press to start emptying/Press and hold to wash the mop cloths

Note: Press any button to pause a running robot.

• A1-1—Microphones
• A1-2—Bumper
• A1-3—Front Navigation Sensor
• A1-4—LED Fill Light
• A1-5—Wall Sensor

A2 Robot (Bottom View)

• A2-1—Cliff Sensors
• A2-2—Carpet Sensor
• A2-3—Side Brush
• A2-4—Main Brush Cover
• A2-5—Omnidirectional Wheel
• A2-6—Optical Flow Sensor
• A2-7—Main Brushes
• A2-8—Main Brush Cover Latches
• A2-9—Main Wheels
• A2-10—Mop Cloths

A3 Robot (Top Cover Removed)

• A3-1—Magnetic Top Cover
• A3-2—Reset Button
• A3-3—Suction Inlet
• A3-4—Rear Navigation Sensor
• A3-5—Dustbin
• A3-6—Charging Contacts
• A3-7—Air Outlets
• A3-8—Communication Sensor
• A3-9—Self-Filling Port
• A3-10— Automatic Lift and Rotate Mop Modules

A4 Mop Cloth Mount

• A4-1—Hook and Loop Pads
• A4-2—Mop Axle

Note: Secure the mop cloths flat in place.

A5 Mop Cloth

A6 Dustbin

• A6-1—Cover Latch
• A6-2—Filter Cover
• A6-3—Suction Inlet
• A6-4—Dustbin Latch
• A6-5—Air Inlet
• A6-6—Washable Filter

A7 Dock Base

A8 Power Cord

A9 Disposable Dust Bag

A10 Empty Wash Fill Dock (Back View)

• A10-1—Power Port
• A10-2—Power Cord Slot
• A10-3—Cord Outlets

A11 Empty Wash Fill Dock

• A11-1—Water Tank Handle
• A11-2—Dirty Water Tank
• A11-3—Filter
• A11-4—Cleaning Solution Cartridge
• A11-5—Dock Base
• A11-6—Clean Water Tank
• A11-7—Water Tank Latch
• A11-8—Status Indicator Light
  • Breathing: Emptying/Mop washing
  • Red: Dock error
  • Off: Powered off/Charging
• A11-9—Dust Bag Slot
• A11-10—Dust Container Cover
• A11-11—Charging Contacts
• A11-12—Drain Port
• A11-13—Cleaning Tray Filter
• A11-14—Drying Air Outlets
• A11-15—Dock Location Beacon
• A11-16—Suction Inlet
• A11-17—Robot Refill Port
• A11-18—Cleaning Tray Module
• A11-19—Water Level Float
• A11-20—Clean Water Dispensers

Installation

B1 Important Information

• B1-1—Tidy cords, hard or sharp objects (such as nails and glass), and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
• B1-2— When using the robot in a raised area (such as in a duplex apartment), always use a physical security barrier to prevent accidental falls that may result in personal injury or property damage.

Notes: 

• When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.
• To prevent excessive buildup of dirt on the mop cloths, floors should be vacuumed at least three times before the first mopping cycle.

B2 Assembly

• B2-1—Attach the dock base by pressing down both sides of the base and the connecting part in the middle firmly until you hear a click. Dock status indicator light off, robot power indicator light breathing: Charging.
  Note: When moving the dock, secure the water tanks to prevent them from falling off.
• B2-2— Connect the power cord to the back of the dock, and the power cord can exit at either the left or right cord slot opening.
• B2-3—Align and install the mop axles into the robot in place until you hear a click.

B3 Positioning the Dock

Place the dock on a hard, flat floor (wood/tile/concrete, etc.), flat against a wall, and reserve a space of at least 0.75 m (2.46 ft) in height, 0.4 m (1.31 ft) in width,h and 1.2 m (3.94 ft) in depth. Make sure that the location has good WiFi coverage for a better experience with the mobile app. Plug in and make sure that the status indicator light is on.

• B3-1—More than 1.2 m (3.94 ft)
• B3-2—More than 0.75 m (2.46 ft)
• B3-3—More than 0.4 m (1.31 ft)

Notes:

• If the power cord hangs vertically to the ground, it may be caught by the robot, causing the dock to be moved or disconnected.
• The status indicator light is on when the dock is powered on, and off when the robot is charging.
• The status indicator light turns red if an error occurs.
• Place the dock on a hard, flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt and cause docking and departing problems.
• Keep the dock away from direct sunlight or anything that may block the dock location beacon; the robot may fail to return to the dock.
• Do not use the dock without a clean water tank, a dirty water tank, a dust container cover, a disposable dust bag, a cleaning solution cartridge, or a cleaning tray module.
• Maintain the dock according to the Routine Maintenance. Do not clean the dock power cord and charging contacts with a wet cloth or tissue.
• All docks are subject to water-based tests before leaving the factory. Normally, a small amount of water remains in the waterway of the dock.

B4 Powering On & Charging

Press and hold to power on the robot. Wait until the power indicator light is steady, and then place the robot in front of the dock. Make sure the dock is plugged in. Then, press the button and the robot will automatically return to the dock for charging. The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.

• B4-1— Dock status indicator light off, robot power indicator light breathing: Charging.

Note: The robot may not be turned on when the battery is low. In this case, place the robot in the dock for charging.

Connecting to the App

Download the App

Search for “Roborock” in the App Store or Google Play, or scan the QR code to download and install the app.

Reset WiFi

Press and hold simultaneously until you hear the “Resetting WiFi” voice message. The reset is complete when the power indicator light flashes blue slowly. The robot will then wait for a connection.

Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

Add Device

Open the Roborock app, tap the “Add Device” or “+” button, and add your device following the in-app guide.

Notes:

• The actual process may vary due to ongoing app updates. Follow the guide provided in the app.
• Only 2.4 GHz WiFi is supported.
• If the robot waits more than 5 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Instructions for Use

C1 Filling the Clean Water Tank

Lift the clean water tank, open its lid, and then fill it with tap water. After filling, close the lid, lock the latch, and then put the clean water tank back into the dock.

Notes:

• To avoid deformation, only use cold water.
• If any water stains remain on the outside of the water tank, wipe them with a soft, dry cloth before reinstalling the tank.
• To prevent a high concentration of cleaning solution, add solution only to the cleaning solution cartridge.
• To prevent damage, do not use any disinfectant.

C2 Adding Cleaning Solution

1. Remove the dust container cover, pull out the entire cleaning solution cartridge by its bottom handle, and then place it on a hard, flat surface.
   Note: To prevent the dust container cover from falling and hitting the robot, remove the cover with both hands, one on each side.
2. Open the lid of the cartridge and add cleaning solution.
3. Close the lid and put the cartridge back in the dock. Press the cartridge until you hear it lock with a click.
4. Install the dust container cover in place to make sure the dust container is securely sealed.

Notes:

• Make sure that the cleaning solution cartridge is entirely removed before adding cleaning solution.
• To prevent damage, do not use any disinfectant and only use the cleaning solution recommended by Roborock in the solution cartridge.
• After adding, the robot will automatically add cleaning solution to the water for mop washing and robot water tank refilling according to the preset ratio to ensure optimal mopping performance.
• A cleaning solution is not included in the package. Purchase one if needed.
• If no floor cleaning solution is used daily, you may skip this step or disable Smart Cleaning Solution Filling in the app.

Turning On/Off

Press and hold to turn on the robot. The power indicator light will come on, and the robot will be on standby.

Press and hold to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press to start cleaning. The robot will plan its cleaning route, and in each room, it first draws out edges and then fills the room in a zigzag pattern. In so doing, the robot cleans all rooms one by one, thoroughly and efficiently.

Notes:

• To make sure the robot returns to the dock automatically, start the robot from the dock and do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting a cleanup.
• Before cleaning, tidy cords (including the power cord of the dock) and valuables from the floor. Loose items may be dragged by the robot, resulting in the disconnection of electrical appliances or damage to cords and property.
• If cleaning is completed in less than 10 minutes, the robot will clean the area twice.
• If the battery runs low during a cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
• The robot will retract the mop cloth mounts to clean the carpet. You can also set the carpet as a no-go zone in the app to avoid it.
• Before starting each cleaning task, make sure that the mop cloths have been properly installed.

Spot Cleaning

Press and hold to start spot cleaning.
Cleaning range: The robot cleans a 1.5 m (4.9 ft) × 1.5 m (4.9 ft) square area centered on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and be on standby.

Pause

When the robot is running, press any button to pause it, and press it to resume cleaning. Press on a paused robot to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator light will flash every few seconds. Press any button to wake the robot up.

Notes:

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left sleeping for more than 12 hours.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode, modify the DND period, or set whether to enable auto top-up, emptying and drying, dim indicator lights, or lower the volume of the voice message during the DND period.

Mop Washing

During cleaning, the robot automatically determines when it should return to the dock for mop washing and water tank refilling to maximize its mopping performance. To manually start washing, tap the corresponding button in the app. Press any button to stop washing.

Notes:

• To ensure the robot automatically washes the mop cloths, start it from the dock and avoid moving the dock during cleaning.
• To avoid burns from hot water, do not touch the clean water dispensers.
• Mop wash frequency and mode can be modified in the app.

Emptying

After cleaning, the robot will return to the dock, and auto-emptying will begin as needed. To manually start emptying, press on the docked robot or tap the corresponding button in the app. Press any button to stop emptying.

Notes: When the emptying has been left unused for a long period, empty the dustbin manually and make sure the air inlet is clear for optimal emptying performance.

• Auto-emptying can be disabled in the app.
• Avoid frequent manual emptying.
• Do not use without a dustbin, dust container cover, or a disposable dust bag installed in place.

Drying

After mop washing or after cleaning, drying will begin as needed. To manually start or stop drying, tap the corresponding button in the app.

Notes:

• Drying duration can be modified in the app.
• Auto-drying can be disabled in the app.
• Stay away from the drying air outlets during drying.

Charging

After cleaning, the robot will automatically return to the dock to charge. Press to send the paused robot back to the dock. The power indicator light will breathe during robot charging.

Note: If the robot fails to find the dock, it will automatically return to its starting position. Place the robot on the dock manually to recharge.

Error

If an error occurs, the power indicator light will flash red, or the status indicator light will be steady red. A pop-up notification will appear in the app, and a voice alert may sound.

Notes: 

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

Resetting the System

If the robot does not respond when a button is pressed or cannot be turned off, reset the system by removing the magnetic top cover and pressing the Reset button.

Note: After resetting the system, existing settings such as scheduled cleaning and WiFi will be restored to factory settings.

Restoring Factory Settings

If the robot does not function properly after a system reset, power it on. Press and hold and at the same time, press the Reset button until you hear the “Restoring factory settings. This will take about 5 minutes.” voice message. The robot will then be restored to factory settings.

Environmental Protection Information

Removing the battery

* The following information applies only when disposing of the robot and should not be followed for day-to-day operations.

The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Remove the battery before disposing of this product and hand it to a professional battery recycling facility for centralized disposal.

How to remove the battery:

1. Operate the robot without connecting to the dock until it runs out of battery.
2. Turn off the robot.
3. Unscrew the battery cover.
4. Remove the battery cover.
5. Press the latch to pull out the battery connector and remove the battery.

Notes: 

• Before removing the battery, make sure it is fully drained, and the robot is disconnected from the dock.
• Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.
• In the event of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.

Basic Parameters

Robot

Note: The serial number is on a sticker on the underside of the robot.

Empty Wash Fill Dock

Common Issues

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Roborock Saros 10R Robotic Vacuum Cleaner- FAQs