Samsung 32-inch Odyssey G55C Series QHD Curved Gaming Monitor User Manual

Samsung 32-inch Odyssey G55C Series QHD Curved Gaming Monitor

Safety Precautions

Warning: A serious or fatal injury may result if instructions are not followed.

Caution: Personal injury or damage to property may result if instructions are not followed.

Electricity and Safety Warning

• Do not use a damaged power cord or plug, or a loose power socket.
•  Do not use multiple products with a single power socket.
• Do not touch the power plug with wet hands.
• Insert the power plug all the way in so it is not loose.
• Connect the power plug to a grounded power socket (type 1 insulated devices only).
•  Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
•  Do not place the power cord or product near heat sources.
• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

• Do not disconnect the power cord while the product is being used.
•  Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
• Keep the power socket where the power cord is connected unobstructed. ‒ The power cord must be disconnected to cut off power to the product when an issue occurs.
•  Hold the plug when disconnecting the power cord from the power socket.

Installation:
Warning

1.  DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
2. Do not install the product in poorly ventilated spaces such as a bookcase or closet.
3. Install the product at least 10cm away from the wall to allow ventilation.
4. Keep the plastic packaging out of the reach of children.  Children may suffocate.
5. Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ‒ The product may fall and become damaged and/or cause an injury.
6. Using the product in an area with excess vibration may damage the product or cause a fire.
7. Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
8. Do not expose the product to direct sunlight, heat, or a hot object such as a stove.  The product lifespan may be reduced or a fire may result.
9. Do not install the product within the reach of young children.  The product may fall and injure children.
10. Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Caution

•  Do not drop the product while moving.
• Do not set down the product on its front.
• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding. ‒ The product may fall and become damaged and/or cause an injury.  Install the product only on cabinets or shelves of the right size.
•  Set down the product gently.  Product failure or personal injury may result.
• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance. Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.
• Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.
• In the same series, the color can vary depending on the size.

Operation

Warning

• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Center for repairs.
•  To move the product, first disconnect all the cables from it, including the power cord.
• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.
• Do not let children hang from the product or climb on top of it. Children may become injured or seriously harmed.
• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Center. Continued use can result in a fire or electric shock.
• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product. The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.
•  During a lightning or thunderstorm, power off the product and remove the power cord.
•  Do not drop objects on the product or apply impact.
•  Do not move the product by pulling the power cord or any cable.
• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
•  Do not lift or move the product by pulling the power cord or any cable.
•  Do not use or keep combustible spray or an inflammable substance near the product.
•  Ensure the vents are not blocked by tablecloths or curtains. An increased internal temperature may cause a fire.
• Do not insert metallic objects (chopsticks, coins, hairpins,  t c) or objects that burn easily (paper, matches, ) into the product (via the vent or input/output ports, ). Be sure to power off the product and disconnect the power cord when water or other foreign  substances have entered the product. Then contact Samsung Customer Service Center.
• Do not place objects containing liquid (vases, pots, bottles, ) or metallic objects on top of the product.
• Do not use liquid fumigators containing chemicals, such as mosquito repellent or air freshener, around the product.  If steam comes in contact with the product surface or enters the product, it may cause stains or malfunction.

Caution

• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. Set the screen to power-saving mode or moving-picture screen saver when not using the product or an extended period of time.
•  Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).
• Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
• Use the product at the recommended resolution and frequency. Your eyesight may deteriorate.
•  Do not put AC/DC adapters together.
• Remove the plastic bag from the AC/DC adapter before you use it.
• Do not let water enter the AC/DC adapter device or get the device wet. An electric shock or fire may result.  Avoid using the product outdoors where it can be exposed to rain or snow. Be careful not to get the AC/DC adapter wet when you wash the floor.
• Do not put the AC/DC adapter near to any heating apparatus. Otherwise, a fire may result.
•  Keep the AC/DC adapter in a well-ventilated area.
• If you place the AC/DC power adapter hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction. Make sure to rest the AC/DC power adapter flat on a table or the floor.
• Do not hold the product upside-down or move it by holding the stand. The product may fall and become damaged or cause an injury.
• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
• Do not use humidifiers or stoves around the product.
• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
•  Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
• Store small accessories out of the reach of children.
•  Exercise caution when adjusting the product angle. Your hand or finger may get stuck and injured.  Tilting the product at an excessive angle may cause the product to fall and an injury may result.
•  Do not place heavy objects on the product. Product failure or personal injury may result.
•  When using headphones or earphones, do not turn the volume too high. Having the sound too loud may damage your hearing.

Cleaning:

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen. Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. Take the following steps when cleaning.

1.  Power off the product and PC.
2. Disconnect the power cord from the product. Hold the power cord by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
3. Wipe the product with a clean, soft and dry cloth.
4. Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product clean. Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.  Do not spray water or detergent directly on the product.
5. Connect the power cord to the product when cleaning is finished.
6.  Power on the product and PC.

Correct posture to use the product

Use the product in the correct posture as follows:

•  Straighten your back.
• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen.
•  Keep your eyes directly in front of the screen.
• Adjust the angle so light does not reflect on the screen.
• Keep your forearms perpendicular to your upper arms and level with the back of your hands.
• Keep your elbows at about a right angle.
• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.
•  Do the Eye exercises or blink frequently, then eye fatigue will be relieved.

Installation

Attaching the Stand:

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Put the stand base onto the stand neck as the direction shown in the figure. Check that the stand neck is firmly connected.
Tightly fasten the connecting screw at the bottom of the stand base.

Hold the back of the product as shown in the figure. Push the assembled stand into the main body in the direction of the arrow as shown in the figure.

Stand up the monitor and remove the package

Stand assembly is complete.

Do not arbitrarily remove the panel film. If not observed, the warranty service may be restricted.

Check the direction of the arrow on the stand base. Align the direction of the arrow on the stand base with the front direction of the stand neck, and then insert the stand neck from top to bottom. Turn the stand neck clockwise to fasten it to the base. Lift the stand slightly and check that the PUSH button on the bottom of the base protrudes.

Push the assembled stand into the main body in the direction of the arrow as shown in the figure. Confirm that the stand is tightly fastened. If has not been fully lowered, lower it while holding it with your hand.

Attach the COVER-REAR TOP to the rear of the monitor, as shown in the figure.

Stand up the monitor as shown in the figure.

Stand assembly is complete.

Separating the stand neck from the stand base

Lift the assembled stand slightly and press the PUSH button on the bottom of the base. While holding down the PUSH button, turn the stand neck anticlockwise to remove it.

Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down.

Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image. If Styrofoam is unavailable, use a thick sitting mat.

While holding the product with one hand, pull the stand neck with your other hand to in detach the stand as shown in the figure.

Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.

Hold the lower corners or edges of the product when moving it.

•  Do not directly apply pressure on the screen.
•  Do not hold the screen when moving the product.
• Do not hold the product upside down only by the stand.
• Do not press down on the product. There is a risk of damaging the product.
• Be careful and ensure that your fingers are not caught.
• Be careful and ensure that your fingers are not caught.

•  The product tilt can be adjusted.
•  Hold the lower part of the product and adjust the tilt carefully.
•  The product tilt and height can be adjusted.
• Hold the top centre of the product and adjust the height carefully.
•  When adjusting the stand height, you may hear a noise. This noise is generated because the ball inside the stand slides when the stand height is adjusted. It is a normal noise and not a product malfunction.
•  When adjusting the left/right angles of the product, there may be a slight gap in the connection area of the stand base. This is normal and does not indicate a malfunction of the product.

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

•  Grasp the left and right sides of the monitor and adjust the swivel.
•  Grasp the center of the monitor and adjust the height.
• Do NOT hold the stand moving part with your hand when leveling the screen. Your hand may get hurt.
•  When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.
• Hold the bezel at both side edges and adjust the monitor angle until the screen becomes level. (Be careful not to directly hold the display.)
•  The monitor angle can be adjusted from -1° to +1°. (S27CG55* / S32CG55* models only.)

Rotating the Product

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

You can rotate your product as shown below

•  Be sure to fully extend the stand before rotating the product.
• If you rotate the product without fully extending the stand, the corner of the product may hit the floor and get damaged.
•  When rotating the product, be careful not to damage the product by hitting the object or stand.

Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places.  The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

To lock an anti-theft locking device

1. Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2.  Put one end of the cable through the loop on the other end.
3. Insert the locking device into the anti-theft lock slot at the back of the product.
4.  Lock the locking device.
5. An anti-theft locking device can be purchased separately. Refer to the manuals provided with your anti-theft locking device for details.  Anti-theft locking devices can be purchased at electronics retailers or online.

Wall Mount Kit Specifications (VESA)

Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plasterboard, please contact your nearest dealer for additional information. If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.

• Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the product.
• When installing the wall mount other than the specified product, its installation may be difficult.
• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
• Do not mount the product at more than a 15 degree tilt.
•  Standard dimensions for wall mount kits are shown in the table below.

Read below before connecting the product

• Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device.
• Before connecting the product, make sure you remove the power cords from both the product and the external device to prevent damage to the product due to a short circuit or over current.
• After all signal cables have been properly connected, connect the power cords back to the product and the external device.
• After connecting is completed, make sure you read the manuals to acquaint yourself with the
  product functions, precautions and other information required to use the product properly.
•  To use Max specifications of our products, check the support specifications of the cable version you use. Connecting parts may differ in different products. Provided ports may vary depending on the product.

Control Panel

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Read below before connecting the product.

1. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device.
2. Before connecting the product, make sure you remove the power cords from both the product and the external device to prevent damage to the product due to a short circuit or over current.
3. After all signal cables have been properly connected, connect the power cords back to the product and the external device.
4. After connecting is completed, make sure you read the manuals to acquaint yourself with the
   product functions, precautions and other information required to use the product properly.
5.  To use Max specifications of our products, check the support specifications of the cable version you use.

Ports

 The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.

Connecting and Using a PC

Select a connection method suitable for your PC.

Connection Using the HDMI Cable

HDMI IN / HDMI

It is recommended to use the HDMI cable provided as components. If not provided, be sure to use authorized cable for HDMI cable connections. If you use a unauthorized HDMI cable, the image quality may be degrade.

Connection Using an DP Cable

DP IN / DP

It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below.

Tidying Up the Cables

S27CG55* / S32CG55*

• Connect the power cord to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 19V port on the back of the product.  Rated power consumption for adapters differs depending on the model. Use an adapter that meets the power consumption specification of the model.
• Next, connect the power cord to the power outlet.
•  Press the 5-Way / JOG button at the bottom of the product to turn it on.   The input voltage is switched automatically.

Setting Optimum Resolution

An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. If the optimum resolution is not selected, the message will appear up to three times for a specified time even when the product is turned off and on again.

List of graphic cards supporting HDR10/HDR400

HDR10 / HDR 400 is accessible only on Windows 10 systems equipped with graphic cards that support Play Ready 3.0 Digital Rights Management (for protected HDR content). Use graphic cards listed below for HDR10 / HDR 400.

• NVIDIA GeForce 1000 series or higher
• AMD Radeon™ RX 400 series or higher
• Intel UHD Graphics 600 series or higher.
• Graphic cards that support hardware-accelerated 10-bit video decoding for HDR video codecs are recommended.

Game

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Samsung 32-inch Odyssey G55C Series QHD Curved Gaming Monitor-FAQs