Segway Ninebot E45D Electric KickScooter User Manual

Segway Ninebot E45D Electric KickScooter

Riding Safety

1. The KickScooter is a recreational product. Before mastering riding skills, you need to practice. Neither Ninebot Inc. (means Ninebot (Beijing) Tech Co., Ltd. and its subsidiaries and affiliates) nor Segway Inc. is responsible for any injuries or damage caused by a rider’s inexperience or failure to follow the instructions in this document.
2. Please understand that you can reduce the risk by following all the instructions and warnings in this manual, but you cannot eliminate all the risks. Remember that whenever you ride the KickScooter you risk injury from loss of control, collisions, and falls. When entering into public spaces always comply with the local laws and regulations. As with other vehicles, faster speeds require longer braking distances. Sudden braking on low traction surfaces could lead to wheel slip or falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow down when entering unfamiliar areas.
3. Always wear a helmet when riding. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in place, and provides protection for the back of your head.
4. Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, bicycles, or other obstacles and potential hazards.
5. Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a pedestrian from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind, announce yourself and slow down to walking speed when passing. Please obey local traffic laws and regulations if the situation is different.
6. In places without laws, comply with the safety guidelines outlined in this manual. Neither Ninebot Inc. nor Segway Inc. is responsible for any property damage, personal injury/death, accidents, or legal disputes caused by violations of the safety instructions.
7. Do not allow anyone to ride your KickScooter on his/her own unless they have carefully read this manual and followed the New Rider Tutorial in the App. The safety of new riders is your responsibility. Assist new riders until they are comfortable with the basic operation of the KickScooter. Make sure each new rider wears a helmet and other protective gear.
8. Before each ride check for loose fasteners and damaged components. If the KickScooter makes abnormal sounds or signals an alarm, immediately stop riding. Diagnose your KickScooter via the Segway-Ninebot App and call your dealer/distributor for service.
9. Be alert! Scan both far ahead and in front of your KickScooter — your eyes are your best tool for safely avoiding obstacles and low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
10. To reduce the risk of injury, you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not ride at an unsafe speed. Under no circumstance should you ride on roads with motor vehicles. The manufacturer recommends riders be 14+ years old. Always follow these safety instructions:
    1.  People who should not ride the KickScooter include:
       1. Anyone under the influence of alcohol or drugs.
       2. Anyone who suffers from a disease that puts them at risk if they engage in strenuous physical activity.
       3. Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.
       4. Anyone whose weight is outside the stated limits (see Specifications).
       5. Pregnant women.
    2. Riders under the age of 18 years old should ride under adult supervision.
    3. Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
    4. To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
    5. Do not ride in the snow, in the rain, or on roads that are wet, muddy, icy, or that are slippery for any reason. Do not ride over obstacles (sand, loose gravel, or sticks). Doing so could result in a loss of balance or traction and could cause a fall.
11. Do not attempt to charge your KickScooter if, the charger or the power outlet is wet.
12. As with any electronic device, use a surge protector when charging to help protect your KickScooter from damage due to power surges and voltage spikes. Only use the Segway-supplied charger. Do not use a charger from any other different product models.
13. Use only Ninebot or Segway-approved parts and accessories. Do not modify your KickScooter. Modifications to your KickScooter could interfere with the operation of the KickScooter, result in serious injury and/or damage, and void the Limited Warranty.
14. Children should not play with the KickScooter or parts of it nor should cleaning or maintenance be done by children. The use of the machine results in the transmission of vibrations throughout the driver’s body.
15. Always place the KickScooter on its stand on a flat and stable surface. The KickScooter must be placed with the stand against the slope to prevent it from tipping over. Never place the KickScooter with the front facing down the slope, as the stand may close and tip the machine. Once the KickScooter is on its stand, check its stability to avoid any risk of falling (by slip, wind, or slight jolt). Do not park the KickScooter in a busy area, but rather along a wall. If possible, always choose to park your KickScooter on flat ground.
16. For a better driving experience, it is recommended to conduct regular maintenance of the product.
17. Please read the user manual before charging the battery.
18. Do not touch the brake system, it could cause injuries.
19. The A-weighted emission sound pressure level is less than 70 dB(A). The mechanical vibrations transmitted by the KickScooter are less than 2.5 m/s2.

Packing List

Accessories

When unboxing your KickScooter, please verify that the above items are included in the package. If any components are missing, please contact your dealer/distributor or nearest service center (see Contacts in the user manual). After verifying that all components are present and in good condition, you can assemble your new KickScooter. Please retain the box and packaging materials in case you need to ship your KickScooter in the future. Remember to power off your KickScooter and unplug the charging cable before assembling, mounting accessories, or cleaning the mainframe.

Diagram

Dashboard & Power button

• Speedometer: Indicates the current speed. Also displays error codes when faults are detected.
• Battery level: Indicates the remaining battery level with 5 bars. Each bar equates to approximately 20% power level.
• Power mode:
  • Red “S” icon: Sport mode (maximum power/speed).
  • White “S” icon: Standard mode (moderate power/speed).
  • No “S” icon: Speed limit mode (minimum power/speed).
• Bluetooth: A blinking Bluetooth icon indicates that the vehicle is ready to connect. A solid Bluetooth icon indicates that the vehicle is connected to a mobile device.
• Power button: Short press to power on. Long press to power off. When powered on, press to turn on/off the headlight. Double-press to change power mode.
• Overheat tip: The thermometer icon always on indicates that the battery temperature has reached 122°F (50°C). At this point, the vehicle cannot accelerate normally and may not be charged. Do not use it until the temperature is restored to normal range.
• Error display: The lit wrench icon indicates the scooter error.

Assembling Your KickScooter

1. Unfold the stem and push it until you hear a click. Flip up the folding pedal. Then unfold the kickstand to support the scooter.
   Note: Confirm that the latching axis on the folding mechanism is secured correctly.
2. Firmly connect the wires inside the handlebar and the stem. Slide the handlebar onto the stem. Be aware of the correct orientation.
3. Install six screws (two on each side) with the included hex wrench.
4. Verify that your KickScooter powers on and off.

Installing a Second Battery Pack (optional)

1. Remove the three screws on the stem. Then remove the cover near the charge port and remove the M3 screw.
2. Install the rail with the M4 (10mm) screws (3 pcs), provided with this product. Please make sure it is properly fixed.
3. Install the external battery on the rail and fix it with the M4 (20mm) screws (2 pcs) and M3 screws (1 pcs), provided with this product. After they are properly installed, block the screw holes with the
   rubber stopper.
4. Verify that your KickScooter powers on and off.

First Ride

1. Install the Segway-Ninebot App and register/login.
2. Power on the KickScooter. A blinking Bluetooth icon indicates the KickScooter is ready to connect.
3. Click “Vehicle”→“Search vehicle” to connect to your KickScooter. The KickScooter will beep when it has successfully connected. The Bluetooth icon will stop blinking and remain illuminated.
4. Follow the App instructions to activate the KickScooter and learn how to ride safely. You can now start to use your KickScooter, check the status with the App, and interact with other users. Have fun!

Charging

WARNING
Do not connect the charger if the charge port or charge cable is wet. Do not charge or use your battery if it is damaged or see a trace of water.

Your KickScooter is fully charged when the LED on the charger changes from red (charging) to green (trickle charge). Close the charge port cover when not charging.

Learning to Ride

Wear an approved helmet and other protective gear to minimize any possible injury.

1. Power on the scooter and check the battery level. Charge the scooter if the battery level is low.
2. Stand on the foot deck with one foot and push off with another foot to start gliding.
3. Put your other foot on the foot deck to keep both feet stable. Press the throttle to speed up when you are balanced.
   Note: For your safety, the motor will not engage until the scooter reaches 2.5 mph (4 km/h).The speed is adjustable via the Segway-Ninebot App.
4. Slow down by releasing the throttle. Squeeze the electronic brake and stamp the rear fender with your foot at the same time for a brake.
5. To turn, shift your body and turn the handlebar slightly.

WARNING
When braking rapidly, you risk serious injury due to loss of traction and falls. Maintain a moderate speed and look out for potential hazards.

Warnings

• DO NOT ride the scooter in the rain.
• Keep your speed between 3.1–6.2 mph (5–10 km/h) when you ride through speed bumps, elevator door stills, bumpy roads, or other uneven surfaces. Slightly bend your knee to better adjust the mentioned surfaces.
• Watch your head when passing through doorways.
• Watch your speed when traveling downhill. Use both brakes together when traveling at high speed.
• DO NOT press the throttle when walking with the scooter.
• Avoid contacting obstacles with the tire/wheel.
• DO NOT carry heavy objects on the handlebar.
• DO NOT ride the scooter with only one foot.
• DO NOT ride on public roads, motorways, or highways.
• DO NOT rotate the handlebar violently while driving at high speed.
• Do not ride through puddles or any other (water) obstacles. In such a case please lower your speed and bypass the obstacle.
• The KickScooter is for one rider only. Do not ride with another person. Do not carry a child.

Folding and Carrying

• Step on the folding pedal while pushing the handlebar forward slightly.
• Then fold the handlebar down until it locks into the rear fender.
• When your KickScooter is folded up, simply lift it by the stem to carry it.

Maintenance

Cleaning and Storage

Use a soft, wet cloth to wipe the mainframe clean. Hard-to-remove dirt can be scrubbed with a toothbrush and toothpaste, and then cleaned with a soft, wet cloth.

NOTE
Do not wash your KickScooter with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of your KickScooter. Do not wash your KickScooter with a power washer or hose.

WARNING
Make sure the KickScooter is powered OFF, the charging cable is unplugged, and the rubber cap on the charge port is tightly sealed before cleaning; otherwise, you may damage the electronic components.
Store your KickScooter in a cool, dry place. Do not store it outdoors for extended periods of time. Exposure to sunlight and temperature extremes (both hot and cold) will accelerate the aging process of the plastic components and may reduce battery life.

Maintenance and removal of the battery

Do not remove the battery. Removing the battery is complicated and can alter the operation of the machine: You can contact an authorized repairer if the product is still guaranteed. If the product is not guaranteed you can contact any specialized repairer of your choice. You can ask for the list of authorized repairers at the customer service available at www.segway.com. For any further questions, you can contact the customer service available at www.segway.com. Do not store or charge the battery at temperatures outside the stated limits (see Specifications). Do not puncture the battery. Refer to your local laws and regulations regarding battery recycling and/or disposal. A well-maintained battery can perform well even after many miles of riding. Charge the battery after each ride and avoid draining the battery completely. When used at room temperature (70°F [22°C]) the battery range and performance are at their best; whereas using it at temperatures below 32°F (0°C) can decrease range and performance. Typically, at -4°F (-20°C) range can be half that of the same battery at 70°F (22°C). Battery range will recover when temperature rises. More details are available in the App.

Replace the Tires

Tires supplied with the product are to be mounted on the wheel by a professional repairer. Removing the wheels is complicated and incorrect assembly can lead to instability and malfunctions:

• Please contact an authorized repairer if the product is still under the manufacturer’s guarantee. You can ask for the list of authorized repairers at the customer service available at www.segway.com.
• If the product is no longer under guaranteed you can contact any specialized repairer of your choice.
• Should you have questions, you can contact customer service available at www.segway.com.

NOTE
Typically, a fully charged battery should retain charge for 120-180 days in Standby Mode. A low-power battery should retain charge for 30-60 days in Standby Mode. Remember to charge the battery after each use. Completely draining the battery may cause permanent damage to the battery. Electronics inside the battery record the charge-discharge condition of the battery; damage caused by over-discharge or under-discharge will not be covered by the Limited Warranty.

WARNING
Do not charge or use your battery if it is damaged or see a trace of water. Do not attempt to disassemble the battery. Risk of fire. No user-serviceable parts.

WARNING
Do not ride when the ambient temperature is outside the machine operation temperature (see Specifications) because low/high temperatures will limit the maximum power/torque. Doing so could cause personal injury or property damage due to slips or falls.

Others

The external flexible cable of this transformer cannot be replaced; if the cord is damaged, the transformer must be discarded and replaced by a new one. Should you have questions, you can contact customer service available at www.segway.com. In case of accident or breakdown: Please contact an authorized repairer if the product is still under guarantee. If not, you can contact any specialized repairer of your choice. You can ask for the list of authorized repairers at the customer service available at www.segway.com. For any questions, please contact customer service available at www.segway.com. Efforts have been made to simplify wording in the user manual for users. Where an action appears too complicated for a user, he is advised to contact an authorized or specialized repairer or customer service.

Specifications

[1] Typical Range: tested while riding under full power, 165 lbs (75 kg) load, 77°F (25°C), 60% of max. speed on average on pavement.
* Some of the factors that affect range include: speed, number of starts and stops, ambient temperature, etc.
[2] All KickScooter models could install the second battery. Some of the parameters would change in this case.

[1] Typical Range: tested while riding under full power, 165 lbs (75 kg) load, 77°F (25°C), 60% of max. speed on average on pavement.
* Some of the factors that affect range include: speed, number of starts and stops, ambient temperature, etc.
[2] All KickScooter models could install the second battery. Some of the parameters would change in this case.

[1] Typical Range: tested while riding under full power, 165 lbs (75 kg) load, 77°F (25°C), 60% of max. speed on average on pavement.
* Some of the factors that affect range include: speed, number of starts and stops, ambient temperature, etc.

Certifications

Federal Communications Commission (FCC) Compliance Statement for USA
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment.

NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

Industry Canada (IC) Compliance Statement for Canada
This device complies with Industry Canada license-exempt RSS standard (s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

CAN ICES-3 (B)/NMB-3(B)
Neither Segway Inc. nor Ninebot is responsible for any changes or modifications not expressly approved by Segway Inc. or Ninebot. Such modifications could void the user’s authority to operate the equipment.

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Segway Ninebot E45D Electric KickScooter-FAQs