Visual Comfort 3MAVSM52XXX Smart Ceiling Fan User Manual

Visual Comfort 3MAVSM52XXX Smart Ceiling Fan

Cautions and Warnings

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING. READ AND SAVE THESE.

• Installation work and electrical wiring must be done by qualified person(s) in accordance with applicable codes and standards (ANSI/NFPA 70), including fire-rated construction. Use this unit only in the manner intended by the manufacturer. If you have any questions, contact the manufacturer.
• After making the wire connections, the wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and the ungrounded conductor on the other side of the outlet box. The splices, after being made, should be turned upward and pushed carefully up into the outlet box.
• WARNING: Before you begin installing the fan, servicing, or cleaning the unit, switch the power off at the service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
• Be cautious! Read all instructions and safety information before installing your new fan. Review the accompanying assembly diagrams.
• When cutting or drilling into the wall or ceiling, do not damage electrical wiring and other hidden utilities.
• Make sure the installation site you choose allows the fan blades to rotate without any obstructions. Allow a minimum clearance of 7 feet from the floor to the trailing edge of the blade.
• WARNING: To reduce the risk of fire, electric shock, or personal injury, mount to the outlet box marked “Acceptable for Fan Support of 15.9 kg (35 lbs) or less” and use mounting screws provided with the outlet box.
• WARNING: To reduce the risk of personal injury, do not bend blade holders during installation to the motor, balancing, or during cleaning. Do not insert foreign objects between rotating blades.
• CAUTION: For compliance with local codes and regulations, if installing the secondary support safety cable in the U.S., do not remove knockouts in the outlet box. Mount the secondary support safety cable through the reserved nail/screw hole on the outlet box to the building structure (or the ceiling joist).
• Attach the mounting bracket using only the hardware supplied with the outlet box.
• WARNING: To reduce the risk of electric shock, this fan must be installed with a general-use isolating wall control/switch.
• WARNING: To reduce the risk of fire or electric shock, this fan should only be used with the fan speed control part no. JY1126O manufactured by Satellite Electronic (Zhongshan) Ltd.
• WARNING: To reduce the risk of fire or electric shock, do not use this fan with any other solid-state fan speed control device or variable speed control.
• If this unit is to be installed over a tub or shower, it must be marked as appropriate for the application. Never place a switch where it can be reached from a tub or shower.
• The combustion airflow needed for safe operation of fuel-burning equipment may be affected by this unit’s operation. Follow the heating equipment manufacturer’s guideline safety standards, such as those published by the National Fire Protection Association (NFPA), the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
• CAUTION: To reduce the risk of electric shock, disconnect the electrical supply circuit to the fan before installing the light kit.
• CAUTION: The light source is designed for this specific application and can overheat if serviced by untrained personnel. If any servicing is required, the product should be returned to an authorized service facility for examination or repair.
• WARNING: If unusual oscillating movement is observed, immediately stop using the ceiling fan and contact the manufacturer, its service agent, or suitably qualified persons.
• CAUTION: The replacement of parts of the safety suspension system device shall be performed by the manufacturer, its service agent, or suitably qualified persons.
• All set screws must be checked and re-tightened where necessary before installation.
• Note: Suitable for use in damp locations. Install the fan under covered or enclosed patios or porches. Use only with light kits marked “Suitable for use in damp locations.”
• Tools required for assembly (not included): Electrical tape, Phillips screwdriver, pliers, safety glasses, stepladder, and wire strippers.

Customer Service
800-969-3347
Customer Service Center
7400 Linder Ave.
Skokie, IL 60077
www.visualcomfort.com

Before you begin installing the fan, switch the power off at the service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a warning device, such as a tag, to the service panel. Use AC 120V/60Hz power supply only.

Before installing this fan, make sure the outlet box is properly installed to the house structure. Ensure the outlet box is securely fastened by at least two points to a structural ceiling member (a loose box will cause the fan to wobble). To reduce the risk of fire, electric shock, or personal injury, mount to an outlet box or supporting system acceptable for fan support. (Mounting must support at least 35 lbs.)

Partially loosen one screw corresponding to the round hole on the canopy and remove the other preassembled screw from the mounting bracket. Save the screw. Remove the canopy from the mounting bracket. Use a metal outlet box suitable for fan support and use only the screws provided with the outlet box (must support 35 lbs). Remove the two outlet box screws provided with the box, aligning the holes of the mounting bracket with the holes of the outlet box. Reinstall the 2 outlet box screws securely.

Safety cable must be installed into the house structure using 3” lag screws, washers, and lock washers provided. This is required for outdoor applications and in Canada (all fans installed in Canada), and for USA fan and light kit combinations over 35 lbs. Note: If installing the secondary support safety cable in the U.S., do not remove knockouts in the outlet box.

STOP: Do not install blade set screws unless the blade and blade supporting plate are in place. Doing so will damage the motor and void the warranty. Place the motor assembly on the bottom Styrofoam for blade installation. Align the holes on the blade, the blade supporting plate (place it on the blade), and the screw holes on the motor as shown in the illustration, and then partially install the set screws provided. Repeat this process for the remaining blades. Tighten all set screws securely after all the blades are installed on the motor. Install a decorative cap onto the motor shaft by turning clockwise until tight.

Flip the motor assembly with blades over. Partially loosen downrod set screws from yoke at top of motor assembly. Remove the preassembled cross pin and keeper pin from the downrod.

Place the downrod over the canopy, the canopy bottom cap, and the yoke cover.

Thread the lead wires and safety cable from the motor assembly through the downrod.

For easy installation of the cross pin on the next step, carefully insert a Phillips screwdriver through the yoke and downrod (do not damage the lead wires) as a guide, and then push the cross pin and pull the screwdriver in the meantime, as shown in the illustration.

Slip the downrod into the motor yoke, aligning holes, and install the cross pin and keeper pin. Insert the cross pin through the yoke and downrod until the point appears on the other side, and insert the keeper pin on the cross pin. Pull the downrod up tight against the cross pin, and then evenly tighten the downrod set screws on the motor housing yoke. Place the yoke cover on the top housing of the fan. WARNING: Cross pin and keeper pin must be installed securely. Failure to install them will result in serious injury.

Install the ball end of the downrod into the mounting bracket opening. Align (engage) the slot on the ball with the tab on the mounting bracket. WARNING: Failure to align the slot on the ball with the tab may result in serious injury. Important: If using the angle mount, make sure the open end of the mounting bracket is installed facing the higher point of the ceiling, and make sure the ceiling angle is not steeper than 20º.

Connect the safety cable from the fan to the ceiling support cable. Slide the cable clamp onto the safety cable from the fan. Place the end of the cable through the loop of the ceiling support cable, and then feed the end of the cable into the clamp hole and firmly tighten the set screw. Cut off excess safety cable. Make sure that when the safety cable is fully extended, the lead wires are longer than the cable and no stress is placed on the lead wires.

Make wiring connections using the wire connectors provided as indicated above.

• Brown wire from fan to Brown wire from receiver marked Motor U.
• Gray wire from fan to Gray wire from receiver marked Motor V.
• Blue wire from fan to Blue wire from receiver marked Motor W.
• White (Neutral) wire from house to White wire from remote marked AC IN N.
• Black (Live) wire from house to Black wire from remote marked AC IN L.
• Connect all green grounded wires to the grounded wire from the house.

Make sure that no filaments are outside of the wire connectors. Insert the remote receiver into the mounting bracket. After making the wire connections, the wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and the ungrounded conductor on the other side of the outlet box.

The splices after being made should be turned upward and pushed carefully up into the outlet box. Align the U-shaped groove on the top edge of the canopy and place the wi-fi antenna outside the canopy, then stick/fix it onto the ceiling. CAUTION: The installation has to be complete before operating the fan. The receiver has to be used on the fan and cannot be bypassed.

Lift the canopy up, aligning its keyhole slot with the preassembled screw on the mounting bracket, and twist clockwise to lock in place. Reinstall the screw removed in step 3 and tighten all screws securely. Do not over-tighten it. Attach the canopy bottom cap onto the canopy by aligning its notch with the screws on the mounting bracket and twisting clockwise until tight.

Remote Controller Operation

Remove the battery cover from the remote control transmitter and install batteries. Replace the cover. This remote uses 2 1.5V/AAA batteries.

Note: If not using for long periods of time, remove the batteries to prevent damage to the remote controller, and store the remote controller away from excess heat or humidity. The batteries will weaken with age and should be replaced before they leak or corrode, as this will damage the controller. Dispose of the used batteries properly. Always keep batteries out of the reach of children.

Universal Mode and Learning Mode

Your remote controller has two options: “Universal Mode” (mark “0”) and “Learning Mode” (mark “1”). If choosing “Universal Mode,” simply move the switch to the LOWER position (mark “0”). Your fan with the remote controller is ready to use. Note: If using Universal Mode, your fan can be controlled with other remote controllers with the same settings. To control the fan with a specific remote controller, choose “Learning Mode” by moving the switch to the UPPER position (mark “1”) and then follow the Learn Mode steps below.

Learn Mode

Important: Turn the power on for ONLY the specific fan you wish to pair with the remote controller. Make sure to turn the power off for all other fans with which you use the same remote controller. Restore power to your fan, press and hold the “SET” button to pair the transmitter and receiver. You must press the “SET” button within 60 seconds of restoring power to the fan.

Note: The Fan will at first operate at minimum speed, and the light will blink (if your fan has a light) after you’ve chosen Learn Mode. Note: If the power is already on, you must turn the power off and then back on for the remote control setting. Note: If you reset the controller to Universal Mode (mark “0”) and later want to pair the controller again to a specific fan, you have to repeat the Learn Mode steps.

The remote control buttons control the fan speed as follows:

• Fan speed 1 = minimum speed
• 2 = low speed
• 3 = medium low speed
• 4 = medium speed
• 5 = medium high speed
• 6 = high speed
• This button turns the fan off.
• Forward/Reverse button: This button is used to control the direction of fan rotation. Press once to change the direction of the fan rotation. The fan must be running in reverse.
• Breeze: Press the Breeze button, the fan will operate randomly among minimum, low, and medium low speeds at intervals of 30 seconds until the breeze mode is canceled. Breeze mode can be erased by pressing either the power or speed control buttons.

Note: This remote controller has an auto-resume function. The fan will maintain the last setting when turned back on, with the exception of Breeze mode.

Install the transmitter wall mount cradle with the 2 screws provided.

Useful tips:

• The remote transmitter can be removed by pressing it upward from the lower half.
• The remote transmitter can be held on magnetic metal materials by a magnet built into the transmitter.

The receiver provides the following protective functions:

Lock protection: The DC motor has a built-in safety feature against blade obstruction during operation. If something obstructs the fan blades, the motor will stop operating after about 20 seconds of interruption. Please remove obstacles and reset it by turning the power off and then turning the power back on.

Over 40W protection: When the receiver detects motor power consumption that is greater than 40W, the fan RPM will automatically lower to prevent it from overloading.

User Tips

1. If your fan is operating automatically after installation, it is still using the factory setting. Follow the settings for Learn Mode above to reset.
2. If the fan or light isn’t working, reset power (turn the power off, then turn the power back on) and follow the Universal Mode or Learn Mode remote control settings. Note: Make learn the setting, either you change it from universal mode to learn mode or change it back to universal mode from learn mode.
3. If two or more fans in the same remote signal range are on the same power supply, they cannot be operated separately by remote control. Use a separate power supply for each fan, such as an individual wall switch, and restrict the power supply to only the fan that you are pairing with its transmitter in order to use the remote controller.
4. When the fan is turned on to oscillate in either forward or reverse direction, it may shudder briefly until fully engaged. This is a normal operation for this fan; the shuddering will quickly cease as movement is engaged.

Fan Operation with Bond Home App

Download the Bond Home app on your smart devices. The app is available on the Google Play Store and Apple Store, or get it from the Bond Home link: http://bondhome.io/app.

Create a new account following the on-screen operating steps. Make the fan (Smart by Bond wi-fi receiver) connection with wi-fi router.

Within 60 seconds of restoring power to the fan, press and hold the “Power” button of the transmitter for 5 seconds until the light blinks and the fan runs at the lowest speed for about 10 seconds. Your fan has now successfully learned the transmitter.

Note: If you haven’t made the “learn” function setting for the fan remote yet, you may handle it via the Bond app. On the fan operation UI, tap device settings  at the upper right area, following on-screen instructions, and select Manage Remotes.

Note: Check and make sure the power is on and the Wi-Fi router is functional. To add a new device, press “+” and choose Smart by Bond, and follow the on-screen instructions and set up your fan (Wi-Fi receiver) with your smart smartphone/device and Wi-Fi router.

• Tap and follow the on-screen information to set up schedules.
• Tap and follow the on-screen information to set up a group.

Note: If the “Bond Configuration” Wi-Fi network cannot be found, try pressing and holding the Power button on the remote transmitter for 10 seconds. The Wi-Fi network should reappear. Note: You may control the fan from multiple smartphones or tablets by logging onto the same Bond Home account on all the smartphones/tablets.

Compatible with Amazon Alexa, Google Home, and Samsung SmartThings

Tap “Settings” on the Bond app, select Manage Integrations and you may find the Smart Cloud integrations. Or you may download the Alexa, Google Home, or Samsung SmartThings app. You may need to sign up for an account if you don’t have one yet. Sign in to your Alexa/Google Home/Samsung SmartThings account.

• Log in to Amazon Alexa, Google Home, or the Samsung SmartThings app to enable the skill and discover the MC Fan with Smart by Bond wi-fi receiver.
• Come back to the smart device with the Bond app and define the device/MC Fan. Connect to Amazon Echo, Google Home, or Samsung SmartThings to make your fan voice-activated and available with the UI (User interface) of Amazon Echo, Google Home, or Samsung SmartThings.

Initialize (Factory Reset) the Wi-Fi Receiver

• If there are questions on the fan operation with the Bond app, follow the steps below to initialize the Wi-Fi receiver and redo the Bond app settings.
• Turn the fan power off, and then turn the power back on. Within 30 seconds, press and hold the button of the first speed/1st on the transmitter for 15 seconds until the light (if applicable) blinks. The receiver has been initialized. Wait for 10 seconds and redo the Bond app setting.
• Initialization (Factory resetting) can also be performed via the app: Tap device settingsand then tap on the upper right corner to remove device, and then select “Wipe All Data.”

Troubleshooting

If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please check this Troubleshooting Chart. If a problem cannot be remedied, or you are experiencing difficulty in installation, please call our Customer Service Center at the number printed on your parts list insert sheet.

WARNING: Before you begin installing, servicing, or cleaning the fan unit, switch the power off at the service panel and lock the service panel to prevent the power from being switched back on accidentally. If the service panel cannot be locked to prevent the power from being switched on accidentally, securely fasten a warning sign to the service panel.

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Visual Comfort 3MAVSM52XXX Smart Ceiling Fan-FAQs