W2 PRO OMNI Window Cleaning Robot User Guide

W2 PRO OMNI Window Cleaning Robot

Important Safety Instructions

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. SAVE THESE INSTRUCTIONS

1. This appliance can be used by persons with reduced physical, sensory, or mental capabilities or a lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. The appliance is not to be used if it has been dropped, if there are visible signs of damage or if it is leaking. Keep the appliance out of reach of children when it is energized.
2. Do not use and charge the Appliance in extremely hot or cold environments (below 0˚C/32˚F or above 40˚C/104˚F, above 85% humidity), or it may affect battery life span.
3. The Appliance can be used to clean exterior windows if it is properly tethered to a safe position with the Carabiner, winds are calm, and it is not raining or snowing.
4. Before use, please use the Carabiner to lock the safety tether to a strong indoor railing, and make sure WINBOT is securely attached to it.
5. Do not leave the Appliance unattended when using it. To prevent bodily injury or property damage caused by accidental falling of the Appliance, please make sure there are no people, animals, or valuable, fragile objects under the working area of WINBOT.
6. Do not use the Appliance in whole gale storms and force-10 winds, or in areas where the altitude exceeds 2000 meters (6562 feet).
7. Do not leave the Appliance unattended when it is plugged in.
8. For household use ONLY (including exterior window). Do not use the Appliance in commercial or industrial environments.
9. Do not use on broken or uneven glass, such as glass with static cling stickers, advertising posters, or raised patterns, so as to prevent glass breaking or appliances falling. Do not use on surfaces with gaps, such as a piece of glass with gaps or holes, or two pieces of adjacent, frameless glass with a gap between them, so as to prevent the Appliance from falling due to poor attachment.
10. Only use accessories recommended or supplied by the manufacturer. Only use the Power Adapter supplied by the manufacturer.
11. Please make sure your power supply voltage matches the power voltage marked on the Power Adapter.
12. Do not use the Appliance on a framed glass with a frame smaller than 5 mm (0.2 in).
13. Do not use on glass less than 3 mm (0.12 in) thick or mirrors less than 4 mm (0.16 in) thick.
14. Do not use on glass or mirrors with a handle height of 70~105 mm (2.76~ 4.13 in).
15. Do not use the Appliance on greasy windows.
16. When used in a high-humidity environment, the cleaning performance will be affected.
17. Store the Appliance away from heat and flammable materials.
18. In rainy weather, do not use the Appliance on the exterior window to avoid the risk of the appliance’s damage or falling.
19. Do not use the Appliance if it does not firmly attach to the glass or has visible signs of damage.
20. To reduce the risk of electrical shock, do not put the Appliance in water or other liquids. Do not place or store the appliance where it can fall or be pulled into a tub or sink.
21. Do not touch the power plug with wet hands.
22. When charging the Appliance, do not place it on other electrical appliances and keep it away from fire and liquid.
23. Take care not to damage the power cord. Do not pull on or carry the Appliance by the power cord, use the power cord as a handle, close a window on the power cord, or put heavy weights on the power cord. Keep the power cord away from hot surfaces.
24. Do not use with a damaged power cord or receptacle. Do not use the Appliance if it is not working properly, has been dropped, damaged, or come in contact with water. The manufacturer or its service agent must repair it to avoid a hazard.
25. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent to avoid a hazard.
26. The plug must be removed from the receptacle before cleaning or maintaining the Appliance. Do not unplug the Power Adapter by pulling on the power cord.
27. The manufacturer or its service agent must replace the Safety Battery to avoid a hazard.
28. The Safety Battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
29. The Appliance must be disconnected from the receptacle before removing the battery for disposal of the Appliance.
30. Please dispose of used batteries according to local laws and regulations.
31. Do not incinerate the Appliance even if it is severely damaged. The battery can explode in a fire.
32. The Appliance must be used in accordance with the directions in this Instruction Manual. The company cannot be held liable or responsible for any damages or injuries caused by improper use.
33. WARNING: For recharging the battery, only use the detachable supply unit BLJ96W240400P-V provided with this Appliance.
34. The robot contains batteries that are only replaceable by skilled persons.
35. The plug and the Power Adapter must be used indoors.
36. If the vacuum glass, which WINBOT is working on, is leaking, remove WINBOT immediately after cleaning is completed.
37. Before cleaning, please observe the area to attach WINBOT for any small particles. If there are any, please remove them or switch to a particle-free area to avoid scratching the glass.
38. Clean the Mopping Pad in time and make sure that any small particles on it are completely removed to avoid scratching the glass.

To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.

For EU Countries
For EU Declaration of Conformity information, visit https://www.ecovacs.com/global/compliance

Correct Disposal of this Product
This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To recycle your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can safely recycle this product.

Package Contents

* Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to change without notice.

Locations of Essential Information

1. The network setup QR code is located in the following 2 positions.
2. For common usage and applicability issues, refer to the Help Center that is attached to the back of the Flip.
3. For troubleshooting, go to the ECOVACS HOME App.

Product Diagram

1. Station

2. WINBOT

3. Bottom View

Notes Before Cleaning

1. Do not use WINBOT on windows with condensation or oil stains or in extremely cold or hot environments.
   WINBOT may have difficulty moving in the following conditions.WINBOT delivers optimal performance on dry surfaces and in temperatures above 0℃ .
2. Do not use WINBOT on windows that are too small or have irregular shapes.
   WINBOT cannot move around in the following conditions.WINBOT delivers optimal performance on square and large windows.
3. Do not use WINBOT on uneven windows.
   WINBOT may experience insufficient air pressure in the following conditions.WINBOT delivers optimal performance on a smooth window surface
4. Do not use WINBOT on super large windows.
   Limited by the length of the Compound Cable, WINBOT may face challenges navigating across the entire window when it exceeds dimensions of 4m * 2.5m.Before use, please ensure that the Station’s safety rope is securely fastened to an immovable and stable object, such as a table leg, chair leg, bed leg, sofa leg, curtain rod, stair railing, etc. Also, lock the Safety Rope to prevent any potential risks. Safety Rope is assembled by default. Do not disassemble it at will.

Preparations Before Cleaning

1. Station and Status Indicator LightsHow to open the FlipStatus Indicator Lights

2. Turn ON Station and WINBOT
   Press and hold the Power button on the Station for at least 2 seconds to turn on the Station and WINBOT. The Station operates in two modes:
   1. Standalone mode: It uses its built-in battery to power WINBOT.
   2. Plugged into a socket: It uses its built-in adapter to power WINBOT while slowly charging its own battery. Refer to the Storage section for details on how to charge.* If WINBOT is powered on but the fan is not working, WINBOT will shut down after 10 minutes of inactivity. To restart, press and hold the Power button.
   3. Fill up the Water Tank
      It is recommended to use it with the ECOVACS WINBOT Cleaning Solution. The maximum volume of the Water Tank is about 60 ml, and a full tank can sustain spraying for about 60 minutes. In Fast Cleaning mode, a full tank can cover an area of approximately 30 ㎡ .
      • Use ECOVACS WINBOT Cleaning Solution for better cleaning performance.
        * If the ECOVACS WINBOT Cleaning Solution is used up, use tap water as a temporary substitute.
      • To avoid product damage, do not use any cleaning solution other than the dedicated ECOVACS WINBOT Cleaning Solution. Do not use distilled water or filtered water.
   4. Install the Wiping Pad
      1. Wet the Wiping Pad
         Wet the Wiping Pad manually before use.
      2. Dry the Wiping Pad
         Wring water out as much as possible.
      3. Stick the Wiping Pad
         Attach the Wiping Pad to the velcro at the bottom of WINBOT, then press it firmly to ensure it sticks securely.Note: Remove all protective materials, including but not limited to the EPE protective strips around WINBOT and the protective film on its side.

Ready for Cleaning

1. Properly Place the Station
   Place the Station next to the window you want to clean.
   Notes:
   1. Try to place the Station as close to the window as possible to prevent people or animals from tripping over the Compound Cable.
   2. For cleaning larger floor-to-ceiling windows, place the Station on the ground near the window opening in case the Compound Cable is not long enough.* The effective length of the Compound Cable is 5.5m, suitable for a maximum window size of 4m in width and 2.5m in height.
   3. Place the Station on a flat and seamless ground surface.
      * Do not place the Station on desks or shelves.
   4. Do not place the Station on uneven surfaces, such as carpets, floors with gaps, as it may result in loose attachment of the Suction Cup.* Suction Cup can only attach to flat, smooth, and seamless surfaces, such as smooth and seamless flooring, tiles, and marble.
2. Start Cleaning
   Make sure Station and WINBOT are turned on.
   • Press and hold the START button on WINBOT for 2 seconds to start the fan.
   • Place WINBOT’s bottom close to the glass. WINBOT will automatically attach itself and start cleaning.
     Notes:
     * Do not place WINBOT too close to the edge of the window. It is recommended to keep a distance of at least 10cm from the edge of the window.
     * WINBOT is only suitable for flat surfaces without gaps.
     * After the fan is started, do not bring small objects such as hair close to the fan to prevent them from being sucked in and blocking the fan.
     * Before cleaning, please observe the area to attach WINBOT for any small particles. If there are any, please remove them or switch to a particle-free area to avoid scratching the glass.
3. Swtich Modes
   When WINBOT is working, you can switch cleaning modes by pressing the Mode Switching button on the Station. After switching the modes, WINBOT will start the new cleaning mode immediately.
   Note:
   Press Mode Switching button to switch between Thorough Cleaning, Fast Cleaning, and Edge Cleaning in sequence. To learn and use more modes, refer to the ECOVACS HOME App.
   Select Cleaning Modes
   Select the proper cleaning modes via buttons on the Station. If no mode is selected, WINBOT follows the last remembered mode by default.
   Suggested Modes:
   1. For moderately dirty interior windows, use Fast Cleaning.
   2. For heavily soiled exterior windows, use Thorough Cleaning.
   3. For detailed information on cleaning modes, please refer to the app.
      * Edge Cleaning is not remembered. Thorough Cleaning is the default cleaning mode.
4. Pause Operation and Move Station
   • Pause
     Short-press the Power button on the Station to pause WINBOT’s current work. Short-press the Power button on the Station again to have WINBOT resume and continue the unfinished cleaning task.
   • Move the Station:
     During cleaning, if you need to relocate the station, firmly grip the handle of the Station, lift it, and the Station’s Suction Cup will
     automatically unlock. If you release the handle and it drops back down, the Station will automatically reattach to the surface and lock.
     Note:
     Before use, ensure there are no walls or other obstacles such as furniture within a 10 cm radius of the Station. This allows the handle to naturally drop to its lowest point. If the handle is obstructed from fully dropping down, it will reduce the Suction Cup’s ability to attach securely.
5. Maintenance during Cleaning
   For heavily stained glass, wash or replace the Wiping Pad multiple times and clean the four Spherical Sensors in time.* Clean the Wiping Pad in time and make sure that any small particles on it are completely removed to avoid scratching the glass.

Storage

Steps：

1. Store WINBOT
   Place WINBOT with its front facing outward and the Compound Cable exit end facing upward. Then, insert WINBOT from top to bottom into the container. Ensure that WINBOT hangs on the hooks
   * When storing WINBOT, remove the wet Wiping Pad. Store the Wiping Pad after it is dried to avoid any unpleasant odors.
2. Auto Take up the Compound Cable
   After placing WINBOT in the container, press,and the Station will immediately start reeling in the Compound Cable .
   * As the reeling-in process nears completion, the reeling-in speed slows until the cable is fully reeled in. This is a normal occurrence.
   * During the reeling-in process, the Compound Cable may become twisted. Do not worry and help straighten it. Then press againto complete the reeling-in process.
3. Power Off
   Press and holdon the Station for 2 seconds or more to power WINBOT off.
4. Unfasten the Safety Rope
5. Charge the Station
   Place the Station near a power outlet and connect it to the power source. The charging time is approximately 3 hours at room temperature.
   
6. Store the Station
   The station should be stored in a dry environment to prevent moisture from affecting the battery and motherboard.
   Notes:
   1. Charging speed may slow down in low temperatures.
   2. WINBOT and its Station are suitable for use in temperatures ranging from 0° C to 40° C. Do not charge the Station in temperatures outside this range.
   3. The WINBOT fan cannot operate while charging. Please wait until the charging is complete before using the WINBOT.
   4. WINBOT’s fan cannot operate while charging. Please use WINBOT after charging is completed.
      
   5. If you do not use WINBOT for an extended period, it is recommended to periodically charge the Station to help maintain its battery health.
   6. If the Station is charging while WINBOT is working, the Station’s charging speed will be significantly slower compared to when WINBOT is idle. At room temperature (10-40℃ ), this results in an estimated charging time of more than 6 hours.

Advanced Features

To enjoy all available features, it is recommended to control your WINBOT via the ECOVACS HOME App.

• Multiple Cleaning Modes
  • Thorough Cleaning: A denser cleaning path with edge cleaning for thorough and complete cleaning.
  • Deep Cleaning: A dense cleaning path for removing heavy dirt.
  • Fast Cleaning: Fast cleaning for removing light dirt.
  • Edge Cleaning: Dedicated edge cleaning for clearing residue in corners and edges.
  • Split Zone Cleaning: Left and right partitioning, suitable for larger glass surfaces (supports up to 8 meters in width, with windows on both sides).
  • Heavy-Duty Cleaning: Segmented wiping efficiently removes heavy dust, suitable for large areas with high dust accumulation.
• Troubleshooting
  Do not panic when WINBOT alarms. Go to the app for a comprehensive troubleshooting guide.
• Omni-directional Navigation
  In the app, you can use the round D-pad to control WINBOT. This feature supports WINBOT navigation from both the front and bottom view; 360° navigation, spot cleaning, and manual water spraying.
  1. Scan the QR code on the Station or at the bottom of WINBOT to download and install the ECOVACS HOME App.
  2. Open the ECOVACS HOME App to scan the QR code on the Station and follow the wizard to connect WINBOT.

Maintenance

Wiping Pad

• Replace the Wiping Pad
  Remove the dirty Wiping Pad and place a clean new one on WINBOT. Then, press the Wiping Pad to help it stick firmly. Make sure the Wiping Pad is correctly attached.
  * Make sure the Wiping Pad does not cover the Spherical Sensors.If Velcro is dirty, clean it with a brush. Avoid washing the Velcro to prevent water from entering the WINBOT and causing damage.
  * Washing the Wiping Pad regularly can extend its service life.
  If the Wiping Pad is worn or cannot adhere closely to the Velcro, replace it with a new one for optimal cleaning performance. Explore more accessories at the ECOVACS HOME App or at https://www.ecovacs.com/global.
• Wash the Wiping Pad
  Remove the Wiping Pad. Wash it with tap water, and wring water out before use.

Troubleshooting

Technical Specifications

The output power of the wireless module is less than 100 mW.

Note: Technical and design specifications may be changed for continuous product improvement.

For more manuals by ECOVACS, visit ManualsLibraryy

W2 PRO OMNI Window Cleaning Robot-FAQs