Roborock Q5 Robotic Vacuum Cleaner User Manual

Roborock Q5 Robotic Vacuum Cleaner

Safety Information

• For use only with the Roborock SPCDZ01RR docking station (use with Yingju YJS024W-2001200U power supply), AED03LRR or AED04LRR charger.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area with lit candles or fragile objects on the floor.
• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not allow children to sit on the vacuum.
• Use the main brush cleaning tool carefully to avoid injury. Keep out of reach of children.

Battery and Charging

• Keep the power supply and docking station away from heat (such as radiators).
• Do not wipe the charging contacts with a wet cloth or wet hands.
• Turn the robot off and use the original packaging for shipment.
• If placing the robot into storage, charge it fully and turn it off before placing it in a cool, dry place. Recharge it at least every three months to prevent the battery from over-discharging.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or when there is any liquid or sticky substance on the floor.

International Symbols Explanation

• ~ – ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)]
•  – DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]

FCC/IC Statement

Product Overview

A1 Robot (Top View)

Power/Clean

• Press and hold to turn the robot on or off
• Press to start cleaning

Power Indicator

• White: Battery level ≥ 20%
• Red: Battery level < 20%
• Pulsing: Charging or starting up
• Flashing red: Error

Dock/Spot Clean

• Press to return to the dock
• Press and hold to start spot cleaning

WiFi Indicator Light

• Flashing blue slowly: Waiting for connection.
• Flashing blue quickly: Connecting
• Steady blue for five seconds: WiFi connected

Note: Press any button to stop the robot during cleaning or docking.

• A1-1—Bumper
• A1-2—LiDAR Sensor
• A1-3—Vertical Bumper
• A1-4—Dustbin
• A1-5—Dock Locator

A2 Robot (Bottom View)

• A2-1—Wall Sensor
• A2-2—Cliff Sensors
• A2-3—Omni-Directional Wheel
• A2-4—Charging Contacts
• A2-5—Side Brush
• A2-6—Main Wheel
• A2-7—Main Brush
• A2-8—Main Brush Cover Latches

A3 Robot (Dustbin Removed)

• A3-1—Air Inlets
• A3-2—Reset Button

A4 Dustbin

• A4-1—Air Inlets
• A4-2—Dustbin Latches
• A4-3—Washable Filter
• A4-4—Filter Latch

A5 Docking StationA5-1—Power Indicator

• A5-2—Dock Location Beacon
• A5-3—Charging Contacts
• A5-4—Power Socket
• A5-5—Electrode Brushes

A6 Main Brush Cleaning Tool

A7 Power Supply

Installation

B1 Important Information

• B1-1—Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
• B1-2—When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

B2 Position the docking station

Keep the docking station on a level surface, flat against a wall. Connect the power cable to the docking station and tidy cables from the floor. To ensure a better user experience of the mobile app, place the docking station in an area with good WiFi coverage.

• B2-1 More than 0.5m (1.6ft)
• B2-2 More than 1.5m (4.9ft)

Notes:

• Allow at least 0.5m (1.6ft) of clearance on each side, and more than 1.5m (4.9ft) in front of the docking station.
• If the power cable hangs vertically to the ground, it may be caught by the robot, causing the docking station to be disconnected.
• The docking station indicator is on when the docking station is electrified, and off when the robot is charging.
• Do not place the docking station in places that are directly exposed to sunlight, or block the Location Beacon. Otherwise, the robot may not be able to automatically return to the docking station.

B3 Secure the docking station with the adhesive tape

Wipe the floor of the area where the docking station will be placed with a dry cloth, then secure the dock in place using double-sided tape at the bottom of the dock.

Note: The robot may not turn on when the battery is low. In this case, place the robot directly onto the dock to charge.

Connect to the App

This robot supports both Roborock and Mi Home apps. Choose the one that best meets your needs.

Download app

1. Option 1: Search for “Roborock” in the App Store or Google Play, or scan the QR code to download and install the app.
2. Option 2: Search for “Mi Home” in the App Store or Google Play,y or scan the QR code to download and install the app.

Reset WiFi

Press and hold the and buttons until you hear the “Resetting WiFi” voice alert. The reset is complete when the WiFi indicator light flashes blue slowly. The robot will then wait for a connection.

Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

Add device

Open the Roborock App, tap the “Search for device” button, or open the Mi Home app, tap “+” in the top right corner and add the device as instructed in the app.

Notes:

• The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
• Only 2.4 GHz WiFi is supported.

Instructions

On/Off

Press and hold the button to turn on the robot. The power indicator will turn on, and the robot will enter standby mode. Press and hold the button to turn off the robot and complete the cleaning cycle.

Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press the button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

Notes: 

• To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting cleanup.
• If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
• If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.

Spot Cleaning

• Press and hold the  button to start spot cleaning.
• Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centred on itself.

Note: After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.

Pause

When the robot is running, press any button to pause it, press the button to resume cleaning, and press the button to send it back to the dock.

Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.

Notes:

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left in sleep mode for more than 12 hours.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will be lowered.

Charging

After cleaning, the robot will automatically return to the dock to charge.
In Pause mode, press the button to send the robot back to the dock. The power indicator will pulse as the robot charges.
If an error occurs, the power indicator will flash red, and a voice alert will sound. See “ Errors” for solutions.

Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

Error

If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the Reset button, and the robot will reset automatically.

Notes:

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

System Reset

If the robot does not function properly after a system reset, switch it on. Press and hold the button, and at the same time, me prethe ss Reset button until you hear the “Restoring factory settings” voice prompt. The robot will then be restored to factory settings.

Note: After resetting the system, scheduled cleaning, WiFi, etc., will be restored to factory settings.

Restore Factory Settings

App Features

• Claning Map
• Multi-Map Management
• Real-Time Vacuum Route
• Map Zoning
• Map Editing

Custom Cleaning Modes

• Scheduled
• Selective Room
• Zone
• No-Go Zones & Invisible Wall

Routine Maintenance

C1 Main Brush

* Clean every 2 weeks and replace every 6-12 months.

• C1-1—Main Brush Cover
• C1-2—Latches
• C1-3—Main Brush
• C1-4—Main Brush Bearing
• C1-5—Turn over the robot and press the latches to remove the main brush cover. Pull out the main brush and remove the main brush bearing.
• C1-6—Use the main brush cleaning tool to remove any hair entangled around the main brush.
  Notes:
  • If there is a large amount of hair or if the hair is tightly entangled, remove it carefully to avoid damage to the main brush.
  • Use the main brush cleaning tool carefully to avoid injury. Keep out of reach of children.
• C1-7—After removing the tangled hair or dirt from the main brush, reinstall it, and press on the main brush cover to lock it in place.
  Notes:
  • The main brush should be wiped down with a wet cloth and left to dry away from direct sunlight.
  • Do not use corrosive cleaning fluids or disinfectants to clean the main brush.

C2 Side Brush

* Clean monthly and replace every 3-6 months.

1. Unscrew the side brush screw.
2. Remove and clean the side brush. Reinstall the brush and tighten the screw.

C3 Omni-Directional Wheel

* Clean as required.

• C3-1—Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.
  Note: The omnidirectional wheel bracket cannot be removed.
• C3-2—Rinse the wheel and the axle with water to remove any hair and dirt. Dry and reattach the wheel, pressing it firmly in place.

C4 Main Wheels

* Clean monthly.

Clean the main wheel with a soft, dry cloth.

C5 Dustbin and Washable Filter

* Clean every week. The filters should be replaced every 6-12 months.

• C5-1—Take out the dustbin.
• C5-2—Remove the washable filter and empty the dustbin.
• C5-3—Rinse the dustbin with water. Note: To prevent blockage, only use clean water without any cleaning liquid.
• C5-4—Rinse the filter repeatedly and tap it to remove as much dirt as possible. Note: Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage.
•  Note: Purchase an additional filter and alternate if necessary.

C6 Robot Sensors

* Clean monthly.

• C6-1—Dock Locator
• C6-2—Wall Sensor
• C6-3—Cliff Sensors

Use a soft, dry cloth to wipe the charging contacts on the docking station and the robot.

Battery

The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.

Note: If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge.

Environmental Protection

Description

The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Before disposing of this product, remove the battery. The battery should then be properly recycled either through local authorities or by providing the batteries to a battery recycling facility.

How to remove the battery:

Note:

1. Turn off the robot.
2. Unscrew the battery cover.
3. Remove the battery cover.
4. Press the clip to pull out the battery connector.
5. Remove the battery.

Notes:

• Before removing the battery, make sure it is fully drained. Do not attempt to remove the battery if the robot is connected to the charging dock.
• Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.
• In the event of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.

Basic Parameters

Robot

Note: The serial number is on a sticker on the underside of the robot.

Docking Station

Power Supply

Errors

If an error occurs while the robot is cleaning, the power indicator will flash red quickly, and a voice alert will sound. Refer to the following table for troubleshooting.

1. After resolving any of the following errors, relocate your robot and restart cleaning.
2. After any sensor errors, clean the sensor and retry.
3. If the battery is at an abnormal temperature, wait for it to return to normal before use.

Note: A system reset may resolve some problems

If the problem persists after using the recommendations in the table above, contact our support team at:
[email protected] (United States/Canada/Non-Europe)
1-855-960-4321 (United States only)
1-833-421-1915 (Canada only)

Common Issues

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Roborock Q5 Robotic Vacuum Cleaner- FAQs