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HyperX Cloud Alpha Wireless Gaming Headset-featured

HyperX Cloud Alpha Wireless Gaming Headset User Manual

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HyperX Cloud Alpha Wireless Gaming Headset

HyperX Cloud Alpha Wireless Gaming Headset-product

OverviewHyperX Cloud Alpha Wireless Gaming Headset-1

  • Status LED
  • Power button
  • Mic mute/mic monitoring button
  • USB-C charge port
  • Microphone port
  • Volume wheel
  • Detachable microphone
  • Microphone mute LED
  • USB adapter
  • Wireless status LED
  • Wireless pairing pin hole
  • USB charge cable

Specifications

Headphone

  • Driver: Dynamic, 50mm with neodymium magnets
  • Form factor: Over ear, circumaural, closed back
  • Frequency response: 15 Hz – 21 kHz
  • Impedance: 62 Ω
  • Sensitivity: 103 dBSPL/mW at 1 kHz
  • T.H.D.: ≤ 2%
  • Frame type: Aluminum
  • Ear cushions: Memory foam and premium leatherette

Microphone

  • Element: Electret condenser microphone
  • Polar pattern: Bi-directional, Noise-cancelling
  • Frequency response: 50 Hz – 7.2 kHz
  • Sensitivity: -15 dBFS/Pa at 1 kHz
  • Connections and Features
  • Audio connection: Wireless USB
  • USB audio format: Stereo
  • USB specification: USB 2.0
  • Sampling rates: 48 kHz
  • Bit-Depth: 24 bit
  • Included virtual surround sound: DTS Headphone:X
  • Audio controls: Onboard audio controls

Battery

  • Type: Rechargeable lithium-polymer
  • Battery life: up to 300 hours
  • Charge time: 4.5 hours

Wireless

  • Type: 2.4 GHz
  • Wireless range: Up to 20 meters
  • Physical
  • Weight: 322g
  • Weight with microphone: 335g
  • Cable length(s) and type(s): 0.5m USB charge cable

Tested at 50% headphone volume. Battery life varies depending on the usage.

Wireless range may vary due to environmental conditions.

Setting up with PC

  1. Connect the wireless USB adapter to the PC.
  2. Power on the headset.
  3. Right click the speaker icon > Select Open Sound settings > Select Sound Control Panel.
  4. Under the Playback tab, click on “HyperX Cloud Alpha Wireless” and click on the Set Default button.
  5. Under the Recording tab, click on “HyperX Cloud Alpha Wireless” and click on the Set Default button.
  6. Under the Playback tab, verify that “HyperX Cloud Alpha Wireless” is set as the Default Device and the Default Communication Device. Under the Recording tab, verify that “HyperX Cloud Alpha Wireless” is set as the Default Device.
  7. To set up DTS Headphones: X, please download the HyperX NGENUITY software at hyperxgaming.com/ngenuity and follow the instructions in the app to install the required drivers. DTS Spatial Audio is controlled within NGENUITY software.

Setting up with PlayStation 4

  1. Connect the wireless USB adapter to the PlayStation 4 console.
  2. Set Input Device to USB Headset (HyperX Cloud Alpha Wireless)
  3. Set Output Device to USB Headset (HyperX Cloud Alpha Wireless)
  4. Set Output to Headphones to All Audio
  5. Set Volume Control (Headphones) to maximum.

Setting up with PlayStation 5

  1. Connect the wireless USB adapter to the PlayStation 5 console.
  2. Go to the home page and select Settings > Sound
  3. Under Microphone, set the following: Input Device to USB Headset (HyperX Cloud Alpha Wireless)
  4. Under Audio Output, set the following: Output Device: USB Headset (HyperX Cloud Alpha Wireless), Output to Headphones: All Audio
  5. Under Volume, set the Headphones slider to maximum level.

ControlsHyperX Cloud Alpha Wireless Gaming Headset-2

Status LED

StatusBattery LevelLED
Searching
Slow breathing green
Connected*90% – 100%
Solid green for 5s
10% – 90%
Blinking green for 10s
< 10%
Blinking red for 10s

Battery level indication

The status LED will automatically turn off to conserve battery life.

Power button

  • Hold for 3 seconds to power the headset on/off
  • Press to hear the battery level voice prompt

Mic mute/mic monitoring button

  • Press to toggle mic mute on/off
  1. LED On – Mic muted
  2. LED Off – Mic active
  • Hold for 3 seconds to toggle mic monitoring on/offHyperX Cloud Alpha Wireless Gaming Headset-3

Volume wheel

Scroll up and down to adjust the volume level

WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended periods of time.

Voice Prompt Notifications

By default, the headset will emit voice prompts and tones to indicate the current headset status or behavior. See the table below for details:

Headset statusNotification
Power On
“Power On”, “Battery level is ##%”
Power Off“Power Off”
Connected to a wireless USB adapter“Connected”
Disconnected from the wireless USB adapter“Disconnected”
Battery level check
“Battery level is ##%”
Maximum volume reached3 tones (high)
Minimum volume reached3 tones (low)
Low battery (15%)
4 tones (mid, low, mid, low)
Microphone muted
2 tones (high, high)
Microphone active1 tone (high)
Mic monitoring on/off
2 tones (mid, mid)

Tone Notifications

In NGENUITY software, the headset voice prompt notifications can be disabled. When disabled, the headset will emit tones to indicate the current headset status or behavior. See the table below for details:

Headset status
Tone Notification
Power On1 tone (high)
Power Off
2 tones (high, low)
Maximum volume reached3 tones (high)
Minimum volume reached3 tones (low)
Low battery (15%)
4 tones (mid, low, mid, low)
Microphone muted
2 tones (high, high)
Microphone active1 tone (high)
Mic monitoring on/off
2 tones (mid, mid)

Charging the Headset

It is recommended to fully charge your headset before first use.

When charging the headset, the headset status LED will indicate the current charge status.

Status LEDCharge Status
Solid greenFully charged
Breathing green10% – 99% battery level
Breathing red< 10% battery level

Wired chargingHyperX Cloud Alpha Wireless Gaming Headset-4

To charge the headset via a wired connection, plug the headset into a USB port with the USB charge cable.

HyperX NGENUITY Software

Go to hyperxgaming.com/ngenuity to download the NGENUITY software. Software features include:

  • DTS Headphones :X
  • Adjustable EQ settings
  • Adjustable auto shut-off behavior
  • Battery level indicator

Manually Pairing the Headset and USB Adapter

The headset and USB adapter are automatically paired together out of the box. But if manual pairing is needed, follow the steps below to pair the headset and USB adapter.

  1. While the headset is powered off, hold down the power button until the headset status LED starts blinking red/green rapidly. The headset is now in pairing mode.
  2. While the USB adapter is plugged in, use a small tool (e.g. paper clip, SIM tray ejector, etc.) to hold down the button inside the pin hole until the USB adapter LED starts blinking rapidly. The USB adapter is now in pairing mode.
  3. Wait until both the headset LED and the USB adapter LED are solid.

The headset and USB adapter are now paired together.

Questions or Setup Issues?

Contact the HyperX support team at: hyperxgaming.com/support/

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HyperX Cloud Alpha Wireless Gaming Headset-FAQs

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