Insignia NS-19E310A13 LED TV
Introduction
- Congratulations on your purchase of a high-quality Insignia product. Your NS-19E310A13 represents the state-of-the-art LED TV design and is designed for reliable and trouble-free performance.
Installing the stand or wall-mount bracket
Installing the stand
To install the stand:
- Carefully place your TV screen face-down on a cushioned, clean surface to protect the screen from damage and scratches
- Secure the stand to the screen with the two provided screws
Installing a wall-mount bracket
To attach your TV to a wall-mount bracket:
- Carefully place your TV screen face-down on a cushioned, clean surface to protect the screen from damage and scratches.
- Remove the four screws that secure the stand column to the TV, then remove the stand column.
TV components
Package contents
- Remote control and batteries (2 AAA)
- Stand base and screws (2)
- TV Wall-mount screws (4)
- Power cord
- Quick Setup Guide
- Important Information
Front
| # | Item | Description |
| 1
2
3
4
5
6
7 | Remote control sensor | Receives signals from the remote control. Do not block. |
| Power indicator | Turns off when your TV is on. Lights are red when your TV is off (standby mode). | |
| MENU | Press to open the on-screen menu. For more information, see “Navigating the menus” on page 23. | |
|
INPUT | Press to open the Input Source list, press or to select the video input source, then press INPUT again. For more information, see “Selecting the video input source” on page 22. In menu mode, press to confirm selections. | |
| VOL+/VOL– | Press to increase or decrease the volume. | |
| CH.A/CHT | Press to go to the next or previous channel in the channel list. For more information, see “Selecting a channel” on page 24. | |
| (power) | Press to turn your TV on or off (standby mode). Warning: When your TV is off, power still flows through it. To completely disconnect power, unplug the power cord. |
Side
| # | Item | Description |
|
1
2
3
4
5 |
AUDIO L/R | Connect the audio for a component video device to these jacks. For more information, see “Using component video (better)” on page 11 or 14. OR Connect the audio for a composite video device to these jacks. For more information, see “Using composite video (good)” on page 12 or 15. |
|
COMPONENT IN VIDEO/Y, PB, PR OR AV IN VIDEO/Y | The VIDEO/Y jack works as one of the three component video jacks or as a composite video jack. Connect the video for a component video device to these jacks. For more information, see “Using component video (better)” on page 11 or 14. OR Connect the video for a composite video device to the Y/VIDEO jack. For more information, see “Using composite video (good)” on page 12 or 15. | |
| /AUDIO OUT | Connect headphones, an analog audio amplifier, a home theater system, or a sound bar to this jack. For more information, see “Using analog audio” on page 19. | |
| HDMI 2/ARC | Connect an HDMI device to this jack. For more information, see “Using HDMI (best)” on pages 10, 13, or 17. If you are connecting a home theater system using HDMI, connect it to this jack. | |
| USB | Connect a USB flash drive to this jack to view compatible JPEG picture files. For more information, see “Connecting a USB flash drive” on page 17 and “Using a USB flash drive” on page 48. |
Back
| # | Item | Description |
| 1
2
3
4
5
6 | DC IN (12V) | Plug the power cord into this jack, then plug the other end of the cord into a power outlet. |
|
HDMI 1 (DVI) | Connect an HDMI device to this jack. For more information, see “Using HDMI (best)” on pages 10, 13, or 17. OR Connect the video for a DVI device to this jack. For more information, see “Using DVI (same as HDMI but requires an audio connection)” on pages 11 or 14. | |
|
PC/DVI AUDIO | Connect the audio for a computer to this jack, for more information see “Using VGA” on page 16. OR Connect the audio for a DVI device to this jack, for more information see, “Using DVI (same as HDMI but requires an audio connection)” on pages 11 or 14. | |
| VGA | Connect the video (VGA) for a computer to this jack. For more information, see “Using VGA” on page 16. | |
| DIGITAL OUTPUT (COAXIAL) | Connect a digital audio amplifier or home theater system to this jack to listen to TV audio through the amplifier speakers. For more information, see “Using digital audio” on page 18. | |
| ANT/CABLE IN | Connect an antenna or cable TV to this jack. For more information, see “Connecting an antenna or cable TV (no box)” on page 13. |
Remote control
The remote control model number is on the front of the remote control.
- For model number NS-RC03A-13, see “NS-RC03A-13.”
- For model number NS-RC4NA-14, see “NS-RC4NA-14” on page 8.
- NS-RC03A-13
| # | Button | Description |
| 1
2
3
4
5 | (power) | Press to turn your TV on or off (standby mode). Warning: When your TV is off, power still flows through it. To disconnect the power, unplug the power cord. |
|
Quick Launch Inputs | TV—Press to select the TV input source. VIDEO—Press to select the component video device connected to the Y/VIDEO, PB, and PR jacks or the composite video device connected to the Y/VIDEO jack. HDMI—Press one or more times to select the device connected to the HDMI 1 (DVI) or HDMI 2 (ARC) jack. ACC—This button has no function. | |
| Numbers | Press to enter channel numbers and the parental control password. | |
| Press to enter a digital sub-channel number. For more information, see “Selecting a channel” on page 24. | ||
| ENTER | Press to confirm selections or changes. |
NS-RC4NA-14
| # | Button | Description |
| 1
2
3
4 5 6
7
8
9
10 | (power) | Press to turn your TV on or off (standby mode). Warning: When your TV is off, power still flows through it. To disconnect the power, unplug the power cord. |
| Numbers | Press to enter channel numbers and the parental control password. | |
| Press to enter a digital sub-channel number. For more information, see “Selecting a channel” on page 24. | ||
| ENTER | Press to confirm selections or changes. | |
| MENU | Press to open the on-screen menu. | |
| EXIT | Press to close the on-screen menu. | |
| ASPECT | Press to change how the picture looks on the screen (aspect ratio). For more information, see “Aspect ratio options” on page 26. | |
| VOL+/– | Press to increase or decrease the volume. | |
| SLEEP | Press to set the sleep timer. You can select Off, 5, 10, 15, 30, 60, 90, 120, 180, or 240 minutes. For more information, see “Setting the sleep timer” on page 41. | |
| FAVORITE | Press to open the Favorite channel list. For more information, see “Setting up a favorite channel list” on page 31 and “Viewing a favorite channel” on page 31. |
| # | Button | Description |
| 11
12
13
14
15
16
17
18
19
20
21
22 | INlink Controls | Press to control INlink-compatible (HDMI CEC) devices. For more information, see “Using INlink” on page 44. |
| INPUT | Press to open the INPUT SOURCE list, press.A or T on the remote control to select the video input source, then press ENTER. For more information, see “Selecting the video input source” on page 22. | |
| (return) | In TV mode, press to return to the previous channel. | |
| .A T ◄ ► | Press to navigate in on-screen menus and to adjust settings. | |
| (home) | Press to open the on-screen menu. | |
| INFO* | Press to display TV status information, such as the channel number, channel name (if available), or signal source. For more information, see “Viewing channel information” on page 24. | |
| CCD | Press to turn closed captioning on or off. You can select CC Off, CC On, or CC On when Mute. For more information, see “Turning closed captioning on or off” on page 38. | |
| MUTE | Press to mute the sound. Press again to restore the sound. | |
| CH /CH | Press to change TV channels. For more information, see “Selecting a channel” on page 24. | |
|
MTS/SAP | Press to select the audio mode for an analog program. You can select: • MONO—Select this option if there is noise or static on weak stereo broadcasts. • STEREO—Select this option for programs broadcast in stereo. • SAP—Select this option to listen to a secondary audio program, if available. | |
| PICTURE | Press to select the picture mode. Vivid, Standard, Energy Savings, Theater, or Custom. For more information, see “Picture Mode” in “Adjusting the TV picture” on page 25. | |
| AUDIO | Press to select the sound mode. You can select Standard, News, Music, Theater, or Custom. For more information, see “Sound Mode” in “Adjusting sound settings” on page 27. |
Making connections
What connection should I use?
- Your TV has several connection types for connecting devices to your TV. For the best video quality, you should connect a device to the best available connection. Use the following tables to identify cables
Connecting power
To connect the power:
- Connect the AC power cord to the DC IN (12V) back on the back of your TV, then connect the other end of the power cord to a power outlet
Connecting a cable or satellite box
- Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. For more information, see “What Connection Should I use?” on page 9.
Using HDMI (best)
To connect a cable or satellite box using HDMI:
- Make sure that your TV’s power cord is unplugged, and all connected equipment is turned off.
- Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
- Connect an HDMI cable (not provided) to the HDMI jack on the side or back of your TV and to the HDMI OUT jack on the cable or satellite box.
- Plug your TV’s power cord into a power outlet, on your TV, then turn on the cable or satellite box.
- Go through the Setup Wizard on page 20.
Using component video (better)
To connect a cable or satellite box using component video:
- Make sure that your TV’s power cord is unplugged, and all connected equipment is turned off.
- Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
- Connect a component video cable (not provided) to the VIDEO/Y, PB, and PR video jacks on the side of your TV and the component video out jacks on the cable or satellite box.
Connecting a VCR
To connect a VCR:
- Make sure that your TV’s power cord is unplugged and the VCR is turned off.
- Connect an AV cable (not provided) to the VIDEO/Y jack and AUDIO L/R jacks on the side of your TV and to the AV OUT jacks on the VCR
- Cables are often color-coded to match color-coded jacks.
- Note: The yellow video connector on the AV cable connects to the green VIDEO/Y jack.
- Plug your TV’s power cord into a power outlet, then turn on your TV and the VCR.
Connecting a home theater system with multiple devices
- The connections you make depend on the video and audio jacks available on your devices. Refer to the documentation that came with your devices for
connection information. - Just remember to use the best connection types available for the best picture and sound. For information about connection types, see “What connection should I use?” on page 9.
Turning on your TV for the first time
The first time you turn on your TV, the Setup Wizard opens. The Setup Wizard guides you through basic settings including the menu language, time setting, picture mode, TV signal source, and the channel list.
To set up your TV:
- Make sure that you have:
- Installed the remote control batteries. (See page 20 for details.)
- Connected an antenna, cable TV, or satellite TV. (See pages 10 through 13 for details.)
- Connected the power cord. (See page 10 for details.)
- Press (power) to turn on your TV. The Choose Your Menu Language screen opens.
- Press
or 
to highlight the language you want, then press ENTER. The Choose Your Time Setting screen opens
or 
to highlight the language you want, then press ENTER. The Choose Your Time Setting screen opens
Troubleshooting
Video and audio
| Problem | Solution |
| The picture does not fill the screen. There are black bars around the picture. | • Change the aspect ratio. An increasing amount of digital TV and movies are presented in widescreen (16:9). See “Aspect ratio options” on page 26. |
| No picture (the screen is not lit) and no sound. | • Press on the TV or the remote control. • Make sure that the Audio Only option is set to Off. See “Playing TV audio only” on page 29. • Make sure that the video cables are connected securely to your TV. • Adjust the contrast and brightness. See “Adjusting the TV picture” on page 25. • Make sure that the power cord is plugged in. • Make sure that the correct video input source is selected. See “Selecting the video input source” on page 22. • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page 10 or “Connecting an antenna or cable TV (no box)” on page 13. • Check the closed caption settings. Some TEXT modes can block the screen. |
| Dark, poor, or no picture (the screen is lit), but the sound is good. | • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page 10 or “Connecting an antenna or cable TV (no box)” on page 13. • Adjust the brightness. See “Adjusting the TV picture” on page 25. • Make sure that the correct picture mode is selected. See “Adjusting the TV picture” on page 25. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page 32. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Try another channel. The station may be experiencing problems. |
| No color, dark picture, or color is not correct. | • Try another channel. The station may be experiencing problems. • Adjust the color settings. See “Adjusting the TV picture” on page 25. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page 10 or “Connecting an antenna or cable TV (no box)” on page 13. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page 32. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. |
| Only snow (noise) appears on the screen. | • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page 10 or “Connecting an antenna or cable TV (no box)” on page 13. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page 32. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. |
| The picture quality is good on some channels but poor on others. The sound is good. | • The problem may be caused by a poor or weak signal from the broadcaster or cable TV provider. • If you connect to a cable or satellite TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable or satellite TV provider about upgrading to a set-top box. |
| Dotted lines or stripes appear on the screen. | • Make sure that the antenna or cable TV is connected correctly and securely. See “Connecting a cable or satellite box” on page 10 or “Connecting an antenna or cable TV (no box)” on page 13. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see “Checking the digital signal strength” on page 32. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. |
| Double images. | • Use a highly directional outdoor antenna, cable TV, or satellite TV. |
Remote control
| Problem | Solution |
| Remote control does not work. | • Make sure that the power cord is correctly connected to your TV and a power outlet. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Point the remote control directly at the remote control sensor on your TV. For the location of the remote control sensor, see “Aiming the remote control” on page 20. • The supplied batteries are wrapped tightly in clear plastic. Make sure that you have removed this plastic from the batteries. • Make sure that the batteries are installed correctly. See “Installing remote control batteries” on page 20. • Replace dead batteries with new batteries. See “Installing remote control batteries” on page 20. |
| Trouble programming your existing universal remote control? | • See instructions and a table of common codes in “Programming a different universal remote control” on page 55. • Codes are subject to change. For up-to-date codes, go to www.insigniaproducts.com/remotecodes • Replace dead batteries with new batteries. See “Installing remote control batteries” on page 20. • Refer to the User Guide that accompanies your universal remote control and contact the manufacturer if problems persist. |
Specifications
Specifications are subject to change without notice.
Dimensions and weight
| Without stand | 18.1 × 11.6 × 1.8 in. (46.1 × 29.4 × 4.3 cm) 5.3 lbs. (2.4 kg) |
| With stand | 18.1 × 13.1 × 5.9 in. (46.1 × 33.4 × 14.9 cm) 5.7 lbs. (2.6 kg) |
Screen
| Screen size measured diagonally | 18.5 in. |
| Display type | LED |
| Panel 60 Hz vs.120 Hz | 60Hz |
| Display resolution | 720p |
| Panel resolution | 1366 (H) × 768 (V) |
| Aspect ratio | 16:9 |
| Contrast ratio (typical)–panel | 1000:1 |
| Dynamic contrast ratio– list value | 3000:1 |
| Brightness (center typical) cd/m2 | 250 nits |
| Comb filter | 3d y/c digital |
| Response time | 5 ms |
| Horizontal viewing angle | 170 |
| Vertical viewing angle | 160 |
Display resolutions
| HDMI 1.4 | 1080p, 1080i, 720p, 480p, 480i |
| Component video | 1080p, 1080i, 720p, 480p, 480i |
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Insignia NS-19E310A13 LED TV-FAQs
What is the refresh rate of the Insignia Smart TV?
The Insignia Smart TV has a 60Hz refresh rate. While it offers great performance for basic viewing, it may not be ideal for high-end gaming or modern consoles due to the lack of advanced features like VRR.
Does the Insignia TV have free channels?
Yes, the Insignia TV can access free streaming channels through the Fire TV platform. You can also watch live over-the-air channels if you connect an HD antenna to the TV.
How can I tell if my TV is a smart TV?
To check if your TV is a smart TV, press the Home or Menu button on the remote. If it shows app icons like YouTube or Netflix, your TV is a smart TV.
Are Insignia TVs good quality?
Insignia TVs offer good value for money, but they are not on par with premium brands like LG or Sony in terms of performance. They provide solid features at an affordable price, making them a great option for budget-conscious buyers.
Is Insignia better than TCL?
While both brands offer quality TVs, the TCL 4 Series (2021) performs slightly better with higher brightness and better reflection handling than the Insignia F30 Series (2022), making it a better choice for brighter rooms.
How do I measure my TV size?
TV size is measured diagonally from corner to corner, and the size is given in inches.
What is the HDMI refresh rate on my TV?
The HDMI refresh rate is the number of times per second the image on your TV is refreshed. For HDMI 2.0 and later, it can support refresh rates of up to 120Hz, while older versions like HDMI 1.4 may be limited to 60Hz.
Does Insignia TV have Netflix?
Yes, Netflix is available on most Insignia TVs. To set it up, follow the “Set Up Netflix” section in the user manual or app store.
How do I watch free TV channels?
You can watch live TV channels with Google TV Freeplay. Simply go to the “Live” tab or open the Google TV Freeplay app for access to free channels without any subscriptions.