Insignia NS-HMSB20 2-Channel Mini Soundbar
Getting started
To help you get started quickly, here are the basic steps to setting up your soundbar. For more detailed information, follow the page numbers listed below:
Connecting your sound source
Choose a sound source, such as a TV, DVD/Blu-ray player, or smartphone to connect to your soundbar. The device you select will provide the sound for the soundbar to play.
Connecting your soundbar
Connect your sound source to your soundbar. You may need to find or purchase the correct cable, depending on the connection.
Connecting the AC adapter
Plug your soundbar into an AC power outlet.
Positioning your soundbar
You can either place the soundbar on a cabinet or mount it on the wall (optional) under the TV.
Important safety instructions
- Read these instructions.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Do not use this apparatus near water.
- Clean only with a dry cloth.
- Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
- Protect the power cord from being walked on or pinched particularly at plugs, outlets, and the point where they exit from the apparatus.
- Only use attachments/accessories specified by the manufacturer.
- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
- Unplug this apparatus during lightning storms or when unused for long periods of time.
- To reduce the risk of fire or electric shock, do not expose this device to rain, moisture, dripping, or splashing, and no objects filled with liquids, such as vases, shall be placed on it.
- An apparatus with a three-prong, grounding-type plug is a Class I apparatus, which needs to be grounded to prevent possible electric shock. Make sure that you connect any Class I device to a grounding-type, three-prong outlet.
- DO NOT overload wall outlets or extension cords beyond their rated capacity as this can cause electric shock or fire.
- The wall plug is the disconnecting device. The plug must remain readily operable.
- No naked flame sources, such as lighted candles, should be placed on the apparatus.
- The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, tablecloths, curtains, and similar.
- Batteries should not be exposed to excessive heat such as sunshine, fire, or the like.
WARNING: Danger of explosion if the remote control batteries are incorrectly replaced. Replace only with the same or equivalent type.
Package contents
Features
Front view
| # | ITEM | DESCRIPTION |
| 1 | Speaker | Left and right speakers |
| 2 | Status indicator | Different color LEDs indicate the following: • Red – Standby mode • Green – On in digital optical mode • Yellow – On in AUX IN mode • Blue – On in Bluetooth mode (blinks while pairing) • Purple – On in USB mode |
| 3 | Remote control sensor | Detects signals from the remote control. |
Side view
| # | ITEM | DESCRIPTION |
| 1 | (Power) button | Press to turn on the soundbar. The status indicator turns green, yellow, blue, or purple to indicate that the soundbar is on and what input is selected. Press again to return the soundbar to standby mode. The status indicator turns red. |
| 2 | #ERROR! | Press to increase the volume of the soundbar. |
| 3 | – (volume down) button | Press to decrease the volume of the soundbar. |
| 4 | (sound source selector) | Press to cycle through the available sound sources. The status indicator will light: • Green – Digital optical • Yellow – AUX IN • Blue – Bluetooth • Purple – USB |
Back view
Remote control
Installing the remote control batteries
- Remove the battery compartment cover from the back of the remote control.
- Insert two AAA batteries into the battery compartment, making sure that the polarity on the batteries matches the + and – symbols inside the battery compartment.
- Replace the battery compartment cover.
CAUTIONS:
- Do not spill water or any liquid on the remote control.
- Do not place the remote control on a wet surface.
- Do not place the remote control in direct sunlight or near sources of excessive heat.
- If the remote control is not going to be used for a long time, remove the batteries to avoid any damage that may be caused by leakage and corrosion.
Setting up your soundbar
Choosing your sound source
Look at your sound source device, such as a TV, DVD/Blu-ray player, or cable box, to identify your audio OUT ports. Choose one connection option below that fits your sound source. You can connect several devices and switch the sound source as required.
CAUTIONS:
- Turn off or unplug all devices while you are making connections.
- If you mounted your soundbar on a wall, you must use right-angle cable connectors for the RCA cable (AUX IN) connection.
Connecting your soundbar
Digital Optical connection (best)
- Connect one end of the digital optical cable (not included) to your soundbar.
- Connect the other end to the Digital Optical Output port on your source device.
- Change the device’s audio output to ‘PCM’ format (typically found in audio settings). Refer to the documentation that came with your sound source for more information.
- Go to Connecting the AC power adapter.
- After your soundbar is plugged in and turned on, press the SOURCE button repeatedly on your soundbar or remote control until the source indicator turns green.
Important: Make sure that the device you connect and select as your sound source is outputting sound to the soundbar. See your device’s user manual for more information.
Connecting the AC power adapter
After you have connected your soundbar to an audio source, you need to connect the AC adapter and plug it in.
- Connect the AC power adapter to the DC IN jack on the back of the soundbar.
- Plug the other end of the AC power adapter into a power outlet or surge protector.
Using your soundbar
This system lets you access four different sound sources, including Optical, AUX IN (RCA), Bluetooth, and USB.
Listening to your soundbar
- Press the (Power) button to turn on your soundbar. The power indicator turns off.
- Turn on the audio source device connected to your soundbar and begin playback.
- Press the button on the soundbar repeatedly to select the audio source or press the selected source button on the remote control until you hear sound from your soundbar.
- Adjust the volume on your soundbar or the source audio device to a comfortable level.
- Press the (Power) button again to turn off your soundbar. The status indicator lights red.
Maintaining your soundbar
Cleaning your soundbar
CAUTION: Only use a soft and clean rag to clean the outside of the soundbar. Never clean it with chemicals, detergents, or abrasives.
Troubleshooting
Check this list for a possible troubleshooting solution before calling for service.
| PROBLEM | POSSIBLE SOLUTIONS |
| The power does not come on. | • Make sure that the AC power adapter is securely plugged into the power outlet and the soundbar. • Make sure that the soundbar is turned on. It does not turn on automatically when you turn on your TV or other sound source. |
| The remote control does not work. | • Remove any obstacles between the remote control and the IR sensor on the soundbar. • The remote control batteries may be exhausted, replace them. • Move closer to the soundbar. The remote control is only effective to approximately 26 ft. (8 m) of the soundbar and within 30° on either side. |
| The sound is breaking up or buzzing. | • Make sure that you are connected to an audio OUT jack on your sound source. The port will not send audio out if it is an INPUT jack. • Make sure that all connections are secure and cables are not broken or damaged. • If you are using the OPTICAL connection, make sure that the source device’s audio source is set to “PCM” format. Refer to the documentation you received with the audio source device (such as a TV or DVD/Blu-ray player) for additional information. • Connect to a different source device (such as a TV or DVD/Blu-ray player) to see if the buzzing still occurs. If it does not, this may indicate an issue with the original source device. • Use a different connection method (for example, try Optical instead of AUX IN) between the soundbar and the source device to make sure that the jacks on both devices are still working. • Make sure that the audio cable you are using is not damaged or broken. Try using another one. |
| I can hear sound from both my TV and my soundbar. | • Turn off or mute the internal speakers of your TV. Refer to the TV’s manual for instructions. |
| My TV remote does not control my soundbar. | • Universal remotes will only control your soundbar’s volume. Use the controls on your soundbar or the remote that came with it to change the soundbar’s audio source or sound mode. • Make sure that you aim your universal remote at the remote sensor on the front of your soundbar. • Make sure that you select the correct source on your universal remote. |
| PROBLEM | POSSIBLE SOLUTIONS |
| There is no sound or very low sound. | • Make sure that you are connected to an audio OUT jack on your sound source. The port will not send audio out if it is an INPUT jack. • Make sure that the volume level of the soundbar is set to an adequate level. • If you are using Bluetooth, turn up the volume on your Bluetooth device. • If you are using Bluetooth, make sure that your Bluetooth device is not paired with a device other than the soundbar. • Make sure that the volume level is not muted. Press the (mute) button on the remote control again to restore the sound output. • Make sure that the correct audio source is selected. Press the SOURCE button repeatedly to switch to the correct audio source. • Make sure that the power is on and all connections are secure. • Make sure that the volume is turned up on your sound source. • If you are using the OPTICAL connection, make sure that the source device’s audio source is set to “PCM” format. Refer to the documentation you received with the audio source device (such as a TV or DVD/Blu-ray player) for additional information. • Make sure that the audio cable you are using is not damaged or broken. Try using another one. • Make sure that the sound source device is outputting sound to the soundbar. |
| There is no sound or low volume in Bluetooth mode. | • Make sure that your Bluetooth device is turned on, Bluetooth is turned on, and “NS-HMSB20” is selected. • Turn up the volume on your soundbar. • Turn up the volume on your Bluetooth device. • Make sure that your Bluetooth device is not muted. • Make sure that you are playing music from your Bluetooth device. • Make sure that you have selected the Bluetooth source on your soundbar. • Make sure that your soundbar is not paired to another Bluetooth device. • Make sure that your Bluetooth device is not paired to a different Bluetooth speaker or other device. |
| PROBLEM | POSSIBLE SOLUTIONS |
| My soundbar won’t connect to my Bluetooth device. | • Shorten the distance between your soundbar and your Bluetooth device. • Turn your devices off, then on. Repair your soundbar and your Bluetooth device. • Make sure that your soundbar is not paired to another Bluetooth device. • Make sure that your soundbar and Bluetooth device are both in pairing mode. • Make sure that your Bluetooth device is not paired to any other device. • Make sure that you have selected “NS-HMSB20” on your Bluetooth device. |
| My Bluetooth device keeps unpairing. | • Shorten the distance between your soundbar and your Bluetooth device. • If the battery on your Bluetooth device is low, recharge the battery. |
| “NS-HMSB20” does not appear on my Bluetooth device. | • Shorten the distance between your soundbar and your Bluetooth device. • Put your soundbar into pairing mode, then refresh your list of Bluetooth devices. For more information, see the documentation that came with your Bluetooth device. • Make sure that your Bluetooth device is visible to other devices. For more information, see the documentation that came with your Bluetooth device. |
| The sound is lagging or I hear an echo. | • Turn off or mute the internal speakers of your TV. Refer to the TV’s manual for instructions. |
Contact Insignia
1-877-467-4289
For more Manuals by Insignia, visit ManualsLibraryy
Insignia NS-HMSB20 2-Channel Mini Soundbar-FAQs
How do I connect the Insignia NS-HMSB20 to a Bluetooth device?
Go to your device’s Bluetooth settings and turn Bluetooth on. Look for “NS-HMSB20” in the list of available devices and select it. If it doesn’t show up, try refreshing the device list and repeat the steps.
Does the Insignia NS-HMSB20 support Bluetooth?
Yes, the soundbar supports Bluetooth and can connect wirelessly to smartphones, tablets, and other Bluetooth-enabled devices.
How do I set up my Insignia soundbar for the first time?
Place the soundbar in a convenient spot, plug it into a power outlet, and it will turn on automatically. Make sure your phone or tablet has Wi-Fi, Bluetooth, and Location Services turned on if you’re connecting wirelessly.
What are the remote control codes for the Insignia soundbar?
Here are the common remote codes:
1. 3-digit codes: 589, 538, 539, 751
2. 5-digit codes: 10463, 11564, 12002, 21268, 33591
These codes work for various Insignia soundbar models like NS-SB314, NS-SB316, and NS-SB515.
How can I connect the soundbar to my TV without using an optical cable?
You can use Bluetooth if your TV supports it. Turn on the soundbar and put it in pairing mode, then connect to it from your TV’s Bluetooth settings.
Will the soundbar turn on automatically with my TV?
If you use an optical cable and enable the Auto Power Link feature, your soundbar can automatically power on when your TV does.
Why isn’t HDMI working with my soundbar?
Make sure the HDMI cable is plugged into ARC-labeled ports on both the soundbar and the TV. Using the wrong port can prevent the audio from working.
Is the Insignia remote a universal remote?
Yes, it can control up to three devices and has a learning feature to copy functions from other remotes.