Jabra Elite 10 True Wireless Bluetooth Earbuds
Overview
Included accessories
Optional accessories
Wireless charging pad
How to wear
Insert each earbud into your ear and ensure the microphones are pointed towards your mouth. It is recommended to try all EarGel sizes with sound and ANC on to find the right size for you. Choose the EarGel size that feels comfortable and that seals your ear canal to get the best ANC and audio experience. The medium EarGels are pre-mounted on the earbuds.
How to attach the EarGels
Align the triangle on the EarGel and earbud and firmly press together. To confirm the EarGel is attached correctly, refer to the following images.
How to charge
Get up to 6 hours on a single charge when playing music with ANC on, with a total charge of up to 27 hours with the Smart case. If you use the earbuds without ANC and Hear Through, you’ll get even more battery, with up to 8 hours in the earbuds when playing music, and a total of 36 hours with the Smart case.
Charging the earbuds
Place the earbuds in the Smart case and close the lid. It takes up to 3 hours to fully recharge the earbuds. When the Smart case is opened, the LED inside the Smart case will light up red, yellow or green to indicate the battery status of the earbuds. The LED on the front of the Smart case indicates the battery status of the Smart case.
Fast charge the earbuds
When the earbuds are at low battery, placing them in the Smart case for 5 minutes will fast charge the earbuds and give up to 1 hour of music time. Fast charging the earbuds requires that the Smart case has a minimum of 30% battery. You can see the current battery level of the earbuds and Smart case using the Jabra Sound+ app when the earbuds are connected.
Charging the Smart case using USB
It takes up to 3 hours to fully charge the earbuds and the Smart case using a USB-C charging cable.
The Smart case uses the standard USB voltage of 5V +- 0.25V. It is not recommended to charge the earbuds using a power supply with a higher voltage.
Charging the Smart case using the Jabra wireless charging pad
Place the Smart case in the center of the Jabra wireless charging pad. The LED on the Smart case will flash to indicate the Smart case is placed correctly. It takes up to 3 hours to fully charge the earbuds and the Smart case.
What the LEDs mean
SMART CASE STATUS WITH USB CABLE
How to pair
Pairing with a mobile device
USING THE EARBUDS
- Power on the earbuds by removing them from the Smart case. Alternatively, press and hold (2 sec) the Left and Right buttons simultaneously to power the earbuds on.
- Wear the earbuds and press and hold (3 sec) the Left and Right buttons simultaneously until you hear the pairing notification. The earbuds will now be ready to pair.
- Follow the voice-guided pairing instructions to pair with your mobile device.
USING THE SMART CASE
- Power on the earbuds by removing them from the Smart case. Alternatively, press and hold (2 sec) the Left and Right buttons to power the earbuds on.
- Wear the earbuds and press and hold (3 sec) the Left and Right buttons simultaneously until you hear the pairing notification. The earbuds will now be ready to pair with your Android device.
- Place the earbuds close to your Android device.
- Select Connect on the notification to start pairing. A notification on your Android device will tell you that the pairing is successful.
How to use
Power the earbuds off/on
- To power off the earbuds, place them in the Smart case.
- To power on the earbuds, remove them from the Smart case.
Alternatively, the earbuds can be manually powered off by pressing the Left and Right buttons on the earbuds simultaneously. - To power on, press and hold (2 sec) the Left or Right buttons until you hear a tone in each earbud.
Music controls
Sidetone
- Sidetone enables you to hear your own voice when you are on a call. The benefit of Sidetone is that it enables you to determine how loud you are speaking.
- The earbuds automatically adapt in windy environments to ensure an optimal Sidetone experience.
- Sidetone is on by default during calls and can be turned off/on and adjusted using the Jabra Sound+ app.
- By default, Sidetone cannot be turned off/on using the earbuds. However, it can be added to the earbuds using My Controls in the Jabra Sound+ app.
Mono earbud use
The right or left earbud can be used individually for music playback or for calls. To activate mono earbud mode, place the unused earbud into the Smart case. The earbud that is worn will automatically switch to Hear Through.
AUTO-PAUSE Music and Calls
When one of the earbuds is removed from your ear, music will automatically pause. To resume the music, return the earbud to your ear within 60 seconds. After 60 seconds, the music can be manually resumed by pressing the Right button.
Auto-pause music and calls can be turned on/off in the Jabra Sound+ app.
Sleep mode
To conserve battery, the earbuds will automatically power off when they are disconnected from your mobile device for 15
minutes and are not in the Smart case, or when not wearing them and they have been inactive for 30 minutes. To exit sleep mode, press and hold (2 sec) the button on each earbud. Alternatively, place the earbuds in the Smart case and then remove them from the Smart case. Sleep mode can be configured in the Jabra Sound+ app.
Spatial Sound, Head Tracking and Stereo Spatializer
- Spatial Sound uses virtual surround sound in your earbuds to optimize your audio for the most immersive, lifelike sound experience.
- Spatial Sound is off by default and it can be configured using the Jabra Sound+ app. When Spatial Sound is on, it optimizes audio from mobile devices connected via Bluetooth and audio streaming using the Smart case.
- Head Tracking recalibrates the soundscape depending on your head movements to simulate a 360° audio experience.
Head Tracking can be turned on/off using the Jabra Sound+ app. - Stereo Spatializer provides a richer and more natural listening experience with added clarity and a wider soundscape when enjoying stereo content.
- Plug the Smart case into the device using the cable provided. When plugging into a 3.5 mm port, attach the 3.5 mm jack to the USB-C connector on the cable provided and plug it into the device.
- Open the Smart case lid and remove the earbuds.
- Press the Smart case button to stream audio from the device to your earbuds. The LED on the Smart case will flash white and you will hear a tone notification in the earbuds.
- Press the Smart case button again to stop streaming.
My Controls
My Controls is a feature in the Jabra Sound+ app that enables you to reassign most functions to each of the earbud buttons, offering you the flexibility to configure the earbuds precisely to your personal preference. By default, the functions listed below cannot be controlled using the earbuds; however, these functions can be added to the earbuds using My Controls in the Jabra Sound+ app.
- Sidetone on/off
- Hold current call and answer incoming call
- Switch between held call and current call
Multiple call handling
The earbuds can accept and handle multiple calls at the same time.
The advanced multiple call functions listed below can be added to the earbuds using My Controls in the Jabra Sound+ app.
- Hold current call and answer incoming call
- Switch between held call and current call
Voice assistant
Audio notifications
The earbuds indicate factory reset, battery level, pairing and Bluetooth connection status using audio notifications. You can select between tone or voice notifications using the Jabra Sound+ app. The supported languages are English, French, German, Japanese, Mandarin Chinese and Korean.
Update firmware
The Jabra Elite 10 Gen 2 can be updated to the latest firmware version using the Jabra Sound+ app. If notifications are enabled in the Jabra Sound+ app, you will receive an automatic notification when a firmware update is available. If an error occurs during the firmware update, the LED on the Smart case will slowly flash red. To complete the update, connect the Smart case to a power supply, remove the earbuds from the Smart case and then place the earbuds back in the Smart case and close the lid. The firmware update will restart.
Reset the earbuds
Resetting the earbuds clears the list of paired devices and resets all settings.
- Place both earbuds in the Smart case.
- Press and hold (10 sec) the Left and Right buttons on the earbuds simultaneously until the LED inside the Smart case flashes pink.
- Close the lid of the Smart case for 5 seconds to complete the reset.
The earbuds will need to be re-paired to your mobile device. It is highly important to delete/forget the pairing in the Bluetooth menu on your previously paired device.
Application and Firmware update
Jabra Sound+
Jabra Sound+ is a mobile application that allows you to configure and update the Jabra Elite 10 Gen 2 based on your needs.
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