Whirlpool duet Front Load Washer User Manual

Whirlpool duet Front Load Washer

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

• Read all instructions before using the washer.
• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances, as they give off vapors that could ignite or explode.
• Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
• Before the washer is removed from service or discarded, remove the door or lid.
• Do not reach into the washer if the drum, tub, or agitator is moving.
• Do not install or store the washer where it will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
• See “Electrical Requirements” for grounding instructions.

SAVE THESE INSTRUCTIONS

INSTALLATION REQUIREMENTS

Tools and Parts

Assemble the necessary tools and supplies before beginning the washer installation. The parts supplied are in the washer drum.

Tools needed for connecting the water inlet hoses

• Pliers (that open to 1 ⁹⁄₁₆ in. [39.5 mm])
• Flashlight (optional)

Tools needed for installation

• Open-end wrench ⁵⁄₈ in. (17 mm) and ½ in. (13 mm)
• Level
• Wood block (2″ x 4″)
• Ruler or measuring tape

Parts supplied:

Alternate Parts You May Need

Your installation may require additional parts. If you are interested in purchasing one of the items listed here, call the toll-free number on the cover or in the “Assistance or Service” section.

Optional Pedestal

A pedestal may be purchased separately for this washer. This pedestal will add about 13 in. (33 cm) to the height of your unit for a total vertical height of approximately 51 in. (130 cm).

To order, call the dealer from whom you purchased your washer or refer to the “Assistance or Service” section of this manual. Ask for model number LAB2700LQ.

Location Requirements

Selecting the proper location for your washer improves performance and minimizes noise and possible washer “walk.” Your washer can be installed under a custom counter, or in a basement, laundry room, closet, or recessed area. (See “Drain System.”)

Companion appliance location requirements should also be considered. Proper installation is your responsibility.

You will need

• A water heater set to deliver 120°F (49°) water to the washer.
• A grounded electrical outlet located within 5 ft (1.5 m) of where the power cord is attached to the back of the washer. (See “Electrical Requirements.”)
• Hot and cold water faucets are located within 4 ft (1.2 m) of the hot and cold water fill valves, and the water pressure of 20-100 psi (137.9-689.6 kPa).
• A level floor with a maximum slope of 1 in. (2.5 cm) under the entire washer. Installing the washer on carpeting is not recommended.
• A sturdy and solid floor to support the washer with a total weight (water and load) of 400 lbs (180 kg).

Do not operate your washer in temperatures below 32°F (0°C). Some water can remain in the washer and can cause damage in low temperatures.

Washer Dimensions

Custom under-counter installation

The dimensions shown are for the minimum spacing allowed.

Recessed area or closet installation

The dimensions shown are for the minimum spacing allowed.

1. Side view – closet or confined area
2. Closet door with vents

• Additional spacing should be considered for ease of installation and servicing.
• Additional clearances might be required for wall, door, and floor moldings.
• Additional spacing of 1 in. (2.5 cm) on all sides of the washer is recommended to reduce noise transfer.
• For closet installation, with a door, the minimum ventilation openings in the top and bottom of the door are required (view 2). Louvered doors with equivalent ventilation openings in the top and bottom are acceptable.

Drain System

The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain system. Select the drain hose installation method you need. (See “Alternate Parts You May Need.”)

Standpipe drain system – wall or floor (view 1 & 2)

The standpipe drain requires a minimum diameter standpipe of 2 in. (5 cm). The minimum carry-away capacity can be no less than 17 gal. (64 L) per minute.

The top of the standpipe must be at least 30 in. (76.2 cm) high and no higher than 96 in. (2.4 m) from the bottom of the washer.

Laundry tub drain system (view 1)

The laundry tub needs a minimum of 20 gallons. (76 L) capacity. The top of the laundry tub must be at least 30 in. (76.2 cm) above the floor.

Floor drain system (view 2)

The floor drain system requires a siphon break that may be purchased separately. (See “Alternate Parts You May Need.”) The siphon break must be a minimum of 28 in. (71 cm) from the bottom of the washer. Additional hoses might be needed.

Electrical Requirements

WARNING

Electrical Shock Hazard

1. Plug into a grounded 3-prong outlet.
2. Do not remove the ground prong.
3. Do not use an adapter.
4. Do not use an extension cord.
5. Failure to follow these instructions can result in death, fire, or electrical shock.

• A 120-volt, 60-Hz., AC-only, 15- or 20-ampere, fused electrical supply is required. A time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided.
• This washer is equipped with a power supply cord having a 3-prong ground plug.
• To minimize possible shock hazard, the cord must be plugged into a mating, 3 prong, ground-type outlet, grounded in accordance with local codes and ordinances. If a mating outlet is not available, it is the personal responsibility and obligation of the customer to have a properly grounded outlet installed by a qualified electrician.
• If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.
• Do not ground to a gas pipe.
• Check with a qualified electrician if you are not sure the washer is properly grounded.
• Do not have a fuse in the neutral or ground circuit.

1. 3-prong grounding plug
2. 3-prong grounding-type wall receptacle
3. Grounding prong
4. Power supply cord

INSTALLATION INSTRUCTIONS

Remove Transport System

IMPORTANT: Position the washer so that the rear of the unit is within approximately 3 ft (90 cm) of the final location.

There are 4 bolts in the rear panel of the washer that support the suspension system during transportation.

1. Using a ½ in. (13 mm) wrench, loosen each of the bolts.
2. Once the bolt is loose, move it to the center of the hole and completely pull out the bolt, including the plastic spacer covering the bolt and the cable attached to the bolt. The power cord will be attached to all 4 bolts.
3. Once all 4 bolts are removed, remove the power cord from each bolt holder, and discard bolts, plastic spacers, and cables.
4. Close the holes with the transport bolt hole plugs.

Connect the Inlet Hoses

Connect the inlet hoses to the water faucets

Make sure the washer drum is empty.

1. Attach the hose with the red color indicator to the hot water faucet. Screw on the coupling by hand until it is seated on the washer.
2. Attach the hose with the blue color indicator to the cold water faucet. Screw on the coupling by hand until it is seated on the washer.
3. Using pliers, tighten the couplings with an additional two-thirds turn. NOTE: Do not overtighten. Damage to the coupling can result.
4. Turn on the water faucets and check for leaks. NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose installation or replacement dates on the hoses for future reference. Periodically inspect and replace hoses if bulges, kinks, cuts, wear, or leaks are found.

Route the Drain Hose

Proper routing of the drain hose protects your floors from damage due to water leakage. Carefully read and follow these instructions.

The drain hose is connected to your washer.

To prevent drain water from going back into the washer:

• Do not straighten the drain hose, and do not force excess drain hose into the standpipe. Hose should be secure, but loose enough to provide a gap for air.
• Do not lay excess hose on the bottom of the laundry tub.

Floor drain

You may need additional parts. (See Floor Drain under “Alternate Parts You May Need.”)

Secure the Drain Hose

1. Drape the power cord over the washer top.
2. Secure the drain hose to the laundry tub leg or standpipe with the beaded strap provided.

If the washer faucets and the drain standpipe are recessed, put the hooked end of the drain hose in the standpipe. Tightly wrap the beaded strap around the water inlet hoses and the drain hose.

Do not force the excess drain hose into the standpipe.

Level the Washer

Properly leveling your washer prevents excessive noise and vibration.

1. Check the levelness of the washer by placing a level on the top edge of the washer, first side-to-side, then front-to-back. If the washer is against a wall, move the washer out slightly before tipping back. If the washer is not level, first prop the front with a wood block (2″ x 4″) and adjust the feet as necessary; then prop the back and adjust the feet as necessary. Repeat this step until the washer is level.
2. After the washer is level, use a ⁵⁄₈ in. (17 mm) open-end wrench to turn the nuts on the feet tightly against the washer cabinet. All 4 feet must be tightened. If the nuts are not tight against the washer cabinet, the washer may vibrate.
3. Slide the washer to its final location.
4. Confirm the levelness of the washer.

WASHER USE

Starting Your Washer

The following is a guide to using your washer. Please refer to specific sections of this manual for more detailed information.

Do not store laundry products on the top surface of this washer. Vibration is normal during operation.

First Wash Cycle Without Laundry

Before washing clothes for the first time, choose the NORMAL/CASUAL cycle and run it without clothes. After installation, if a complete cycle has not been run without clothes, use ¹⁄₂ the normal recommended amount of powdered or liquid High Efficiency (HE) detergent or ¼ the normal recommended amount of regular powdered or liquid detergent. This initial cycle serves to ensure the interior is clean before washing clothes.

• To load the washer

Open the washer door by pulling on the handle. Sort laundry according to color and type of fabric. Place a load of sorted clothes in the washer. Do not overload the washer. Overloading can cause poor cleaning.

1. The washer can be fully loaded, but not tightly packed. The washer door should close easily.
2. Mix large and small items. Load evenly.
3. It is recommended that you wash small items such as infant socks in a mesh garment bag.
4. When unloading garments, occasionally check under the rubber rim at the front of the tub for small items.

• Close the washer door by pushing it firmly until the lock clicks. The washer door will remain locked during the wash cycle. NOTE: After any wash cycle is completed, the door must be opened and then closed before a new cycle can begin. The door can be opened only if PAUSE/CANCEL is selected while the ADD A GARMENT light is glowing or if the cycle has been cancelled. See “To Cancel a Cycle.”
• Open the Dispenser Drawer and add laundry products to the detergent, bleach, or fabric softener compartments. Close the drawer slowly to avoid spills. See “Using the Dispenser.” NOTE: For best performance, use High Efficiency detergents. The package for this type of detergent will be marked “HE” or “High Efficiency.” The wash action, along with less water, could create too much sudsing with a regular detergent.
• Turn on the washer by selecting one of the wash cycles. The indicator light for the selected cycle will glow. When selecting a wash cycle, the preset cycle, Water temperature, Spin Speed, and soil level for the selected cycle will glow. The display shows the estimated time remaining. The preset settings provide the recommended fabric care for the selected cycle. See “Cycles.”
• Select the desired OPTIONS. See “Options.”
• If desired, select the END OF CYCLE SIGNAL. The signal is helpful when you are washing items that should be removed from the washer as soon as it stops. Select LOUDER or SOFTER.
• To begin the wash cycle

Select CONTROL ON.

1. If you do not select HOLD TO START within 5 minutes of choosing a cycle, the washer automatically shuts off.
2. When the wash cycle is complete, the CYCLE COMPLETE status light glows, the door unlocks, and the wash load can be removed from the washer. The washer powers down automatically 5 minutes after the cycle is complete. To power down the washer manually after the wash cycle is complete, select PAUSE/CANCEL once.

Status Lights

These lights show which portion of the cycle the washer is operating. They also indicate when you can add an additional item to the wash cycle and when the controls are locked.

WASHER CARE

Cleaning Your Washer

Cleaning the exterior

Use a soft, damp cloth or sponge to wipe up any spills. Occasionally, wipe the outside of your washer to keep it looking new. Use mild soap and water. Do not use abrasive products.

Cleaning the interior

Use a soft, damp cloth or sponge to occasionally wipe the inner door to remove any detergent residue. Use mild soap and water. Do not use abrasive products.

Cleaning the door seal

Use a soft, damp cloth or sponge when necessary. Check the fold of the seal periodically for any foreign objects.

Cleaning the dispenser drawer

The dispenser drawer is removable for easy cleaning.

1. Unlock the dispenser drawer by pressing the Release Lever. See “Using the Dispenser.” Remove the drawer.
2. Remove the inserts (the siphon from the softener and bleach compartments and the separator).
3. Wash the parts under running water.
4. Replace the inserts and return the dispenser to the drawer.

TROUBLESHOOTING

First, try the solutions suggested here to possibly avoid the cost of a service call…

Washer displaying code message and tone sounds

“HF” (Water Inlet Problem—no or insufficient water supply)

Select PAUSE/CANCEL twice to cancel the cycle. Unplug the washer or disconnect power.

Check the following:

• Are water faucets completely turned on?
• Are the screens at the inlet hose connection to the washer clogged?
• Are the water inlet hoses kinked?
• Are the water inlet hoses frozen?

Plug in the washer or reconnect the power. Re-select the cycle and press HOLD TO START. If the problem remains, call for service.

“F02” (Drain Problem)

Select PAUSE/CANCEL twice to cancel the cycle. Unplug the washer or disconnect the power.

Check the following:

• Is the drain hose kinked?
• Is the drain hose frozen?
• Is the drain hose clogged?
• Is the drain hose more than 96 in. (2.4 m) above the floor?

“SUD” (Suds Routine)

When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. “SUD” is displayed during rinsing and at the end of the cycle to inform you that Suds Routine was activated. To avoid excessive sudsing, reduce detergent amounts or use HE detergents.

“F” Variables [F4 to F16] (Electrical Problem)

Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer. Re-select cycle and select HOLD TO START. If the problem remains, call for service.

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Whirlpool duet Front Load Washer-FAQs