Biddeford Electric Blanket
Safety Information
IMPORTANT SAFETY INSTRUCTIONS – DO NOT DESTROY!
WARNING: Failure to follow these safety instructions may lead to personal injury, including Burns!
DO NOT USE THIS BEDDING
- On an infant or child under the age of 12
- On an incapacitated or immobile person
- On a paraplegic, quadriplegic, or amputee
- On a person who is sedated or medicated
- On a person with diabetes
- On a person having poor blood circulation
- On a person who is insensitive to heat
- Overcuts, skin lesions, sores, or areas of damaged skin.
- DO NOT tuck in the wired area, fold, or bunch this bedding when in actual use; excessive heating may result.
- DO NOT tuck the bedding / controller or supply cord in a sofa or other furniture. All portions of the product and controller should be visible at all times. Like any other electrical cord, this can cause damage to the power cord that may result in an electrical short that leads to a fire.
- DO NOT route electrical cords between the mattress and box spring.
DO NOT allow the cords to be pinched, trapped, or crossed. Like any other electrical cord, this can cause damage to the power cord that may result in an electrical short that leads to a fire. - DO NOT use pins – They may damage the electrical wiring.
- Be sure that this bedding is used on an alternating-current supply circuit of the proper voltage.
- TURN OFF or unplug this bedding when not in use.
- Product not for use with inverter supplied power, such as from a motor home or boat.
- This product is for in-home use only; not for hotel, motel, or other institutional use.
- If improper operation of this bedding is observed, discontinue use immediately and consult the manufacturer.
- DO NOT use with pull-out or fold-up bed. DO NOT use with rocking chairs, recliners, chairs with casters or wheels, or other furniture subject to movement. This may cause the wire to be pinched and create an electrical fault.
- Keep the controller away from drafty areas that may become damp, such as an open window. DO NOT cover the controller.
- Wrapping of cord around the controller may damage the cord; Loop loosely when storing.
- DO NOT dry clean this bedding. Cleaning solvents may have deteriorating effects on the insulation of the heating element.
- This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit a polarized outlet only one way. If the plug does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.
- Never open up the controller case. Doing so could prove potentially hazardous and will VOID YOUR WARRANTY!
- Use this heated bedding ONLY with the supplied controller.
- Keep all animals away from your heated bedding. They could damage the wiring, leading to a potentially harmful situation.
If you have any questions or concerns regarding your product, we encourage you to contact our excellent Customer Service
support listed in this manual.
Product Bedding & Controllers
ALL PACKAGES INCLUDE
- Warming Product
- Instruction Manual
- Controller(s)
- King & Queen sizes include 2 controllers for dual-sided heating.
TC16BO
- Style: Desktop digital controller
- Use: Blanket, Mattress Pad
- Warming Settings: 10
- Display: Large LED
- Buttons: Illuminated Button
- Auto-Off: 10 Hours
- Preheat: Yes
TC15B2
- Style: Desktop digital controller
- Use: Blanket, Mattress Pad
- Warming Settings: 10
- Display: Extra Large LED
- Buttons: Illuminated Button
- Auto-Off: 10 Hours
- Preheat: No
TC15B3
- Style: Desktop digital controller
- Use: Blanket, Mattress Pad
- Warming Settings: 10
- Display: Large LED
- Buttons: Illuminated Button
- Auto-Off: 10 Hours
- Preheat: No
TC12BO-D
- Style: Desktop digital controller
- Use: Blanket, Mattress Pad
- Warming Settings: 10
- Display: Large LED
- Buttons: Button
- Auto-Off: 10 Hours
- Preheat: No
TC11BA
- Style: Desktop analog controller
- Use: Blanket, Mattress Pad
- Warming Settings: 10
- Display: Backlit Number
- Buttons: Rocker and Dial
- Auto-Off: 10 Hours
- Preheat: No
TC13BO
- Style: Hand-held analog controller
- Use: Throw
- Warming Settings: 10
- Display: Backlit Number
- Buttons: Rocker and Dial
- Auto-Off: 10 Hours
- Preheat: No
TC13B1-T
- Style: Hand-held digital controller
- Use: Throw
- Warming Settings: 6
- Display: 6 Bar LED
- Buttons: Button
- Auto-Off: 10 Hours
- Preheat: No
Getting Started – Blanket
Step 1
Remove the warming blanket from the package along with the controllers.
Step 2
Lay the warming blanket out flat, with the connector(s) located at the bottom. The label should be located at the bottom near your feet and be visible.
Step 3
Securely attach the connector cord from the controller to the connector on the warming blanket. Make sure that the connection is firmly secured. For King and Queen size warming blan- kets, ensure both controllers are connect- ed in order to utilize/heat both sides of the warming blanket. Alternatively, one connector may be connected to the side of the warming blanket you wish to utilize/ heat. One controller controls one side.
Step 4
Insert the power cord from the controller(s) into a standard home 120V AC, 60Hz wall outlet. Make sure the controllers) is not covered, that any vents in the control- ler housing are not obstructed, and the controllers) is not suspended by its cords.
Getting Started – Mattress Pad
Step 1
Remove the warming pad from the package along with the controller(s).
Step 2
Lay the warming pad out flat, with the connector(s) located at the bottom. The label should be located at the bottom near your feet, and visible.
Step 3
Before attaching the connector, run the connector from the controller through the slot in the warming pad’s skirt so that it is between the warming pad and the mattress, with the cord hanging freely to the controller. This will make it easier to secure the warming pad skirt to the mattress and ensure the cord is not twisted or severely bent. Securely attach the connector cord from the controller to the connector on the warming pad. Make sure that the connection is firmly secured. Secure the warming pad’s skirt or strap to the mattress.
For King and Queen size warming pads, ensure both controllers are connected to utilize/heat both sides of the warming pad. Alternatively, one connec- tor may be connected to the side of the warming pad you wish to utilize/heat. One controller controls one side.
Step 4
Insert the power cord from the controller(s) into a standard home 120V AC, 60Hz wall outlet. Make sure the controllers) is not covered, that any vents in the control- ler housing are not obstructed, and the controllers) It is not suspended by its cords.
Getting Started – Throw
Step 1
Remove the warming tray from the package along with the controller.
Step 2
Lay the warming throw out flat, with its connector located at the bottom. The label should be located at the bottom near your feet, and visible.
Step 3
Securely attach the connector cord from the controller to the connector on the other warming tray. Make sure that the connection is firmly secured.
Step 4
Insert the power cord from the controller into a standard home 120V AC, 60Hz wall outlet. Make sure the controller is not covered, that any vents in the controller housing are not obstructed, and that the controller is not suspended by its cords.
Features
Auto Off
Your heated bedding has a built-in feature called “Auto-Off”. This feature will automatically turn off the controller after 10 hours of continuous use.
Independent Controllers
(Queen / King Size Warming Products Only) Warming products with dual-sided heating include two controllers, allowing for each heating zone to be adjusted independently and providing customized comfort for multiple users.
Zoned Heating
(Warming Mattress Pads Only) Your warming pad is designed with an upper and lower heating zone, with the lower heating zone providing additional warmth to your lower extremities.
Thin & Flexible Wires
Our heating and sensing wire is designed to be thin and flexible in order to provide a higher comfort level.
Comfort Beyond Warmth
The heated bedding materials have a so, ft luxurious feel that will have you wanting to surround yourself with your bedding even when the extra warmth is not needed.
Multiple Heat Settings
You have your choice of multiple levels of heating, allowing for the perfect comfort level at any time. See the product Bedding & Controllers section for your product’s specific warming settings.
Continuous Temperature Sensing
Your heated bedding uses a continuous sensing technology which monitors, and if need be, adjusts the temperature to re- main at your chosen heat level.
Comfort Level Memory
Upon restart, the digital heated bedding controllers automatically revert to the last comfort level setting us,d; allowing you to conveniently return to your normal comfort setting.
Pre-Heat
(Specific Models Only )
Though all models can be turned on before entering your bed to provide a more comfortable sleeping experience, models with Preheat provide your bedding with maximum heat for 1.5 hours before returning to the last saved comfort level. Any change to the settings during this time will switch the controller into its normal operating mode.
Instructions
Turning “On”
The display on a digital style controller will show “4”, or three bars for the digital throw controller, the very first time the controller is turned on after being plugged into the warming product and wall outlet. After the very first time, the controller will remember your last preference and start with that heat level when turned ON. Alternatively, the analog style controller will backlight the heat level setting on its dial. If the backlight or display does not illuminate, or the display reads “E” or flashes, see the FAQ section.
Note
If you have a Queen or King-sized product, you will need to connect both controllers to heat both sides of the product; each controller will only heat one side.
Adjusting the Temperature
To adjust a digital controller’s heat level setting, while the controller is ON, press one of the arrow buttons. Press the UP arrow to increase the heat setting, and the DOWN arrow to decrease it. Each time you press an arrow button, the setting will adjust by one heat level. Alternatively, the analog style controller heat level settings are manipulated by rotating a dial to the desired level. There are multiple heat level settings, with “H” for HIGH; the higher the number or bar, the warmer the product.
Note
If you have a product that uses two controllers, one for each side, each control- ler can be adjusted to a different setting, causing each side to heat differently.
Turning “OFF”
Turn the controller OFF manually by press- ing the ON/OFF button or switch. When the controller is Off but plugged in, the digital controller will not display a number or bar, and the analog controller will not il- luminate the heat level setting on the dial. Turn OFF and/or unplug the controller when not in use.
Note
When OFF, a red or green dot may be present on specific digital controller models, indicating standby mode.
Note
If you have a product that uses two controllers, please ensure both controllers are turned off and/or unplugged when the warming product is not in use.
Note
The Auto-Off feature is not intended to replace the manual turning off of the warming product. Please turn OFF and/or unplug the controller when not in use.
Pre-Heat
(Specific Models Only)
Turn the controller ON and press the PRE-HEAT button. This will start pre-heating the bedding, and “p” will be displayed on the controller. The heat setting will then revert to the last heat setting after 1.5 hours. If you want to change to another setting during the preheat period, press the Up or Down button.
Washing Instructions
WARNING:
Failure to follow these washing instructions may damage the product and make it unsafe. Wash by hand or as follows in an automatic washer using slow agitation and normal spin speed:
- Fill the washer with warm water
- Ada d minimum amount all-purpose detergent, agitate to dissolve
- Add bedding and soak for five minutes
- Spin
- Fill for r cool rinse
- Agitate one minute
- Spin
- Dry in an automatic dryer on low heat, five minutes only, or line dry.
- Remove bedding from the dryer and drape it over parallel lines or a shower rail to finish drying.
CAUTION! Do not iron your bedding.
CAUTION! Do not dry-clean this product. Cleaning solvents may have a deteriorating effect on the insulation of the heating element. CAUTION! Do not use a wringer. You may hand wash this product.
CAUTION! Do not dry in a commercial dryer such as those used in laundromats.
CAUTION! Do not power up this product while it is still damp. For safety’s sake, wait until the product is completely dry before connecting it and plugging it in.
CAUTION! Do not use pins – they may damage the electrical wiring.
TROUBLESHOOTING
My heated product does not seem to turn on. What do I do?
Check to ensure that the power cord is plugged in and press the ON/OFF button. If the level setting is still not illuminated, unplug the power cord and contact Customer support.
The display is illuminated, but I do not feel the bedding warming up. What do I do?
CAUTION! The following troubleshooting test represents a non-standard use of your product. Do not continue this test for more than seven (7) minutes. Do not repeat this procedure during actual use. Fold the product with at least four folds. Connect the controller to the bedding, and then plug the controller into a working wall outlet. Set the controller to the highest heat setting and wait for five (5) minutes.
Place your hand inside the folds. If you do feel warmth during this test, the product is working properly. Turn the controller OFF. Lay the product out flat. It is safe to resume normal operation after 20 minutes. If no heat is felt during this test, unplug the power cord and contact Customer Support.
*Note: Heated bedding products are not directly comparable to heating pads.
The display is illuminated but it is reading “E”, or the segment bar is flashing (Digital Throw controller). What does this mean?
“E” stands for ERROR, as does a flashing segment bar, and indicates that there may be a problem. CAUTION! Do not attempt to operate your product if you are getting repeated ERROR messages. Disconnect the product and contact Customer Support. Some error messages are caused by transient events or an insecure connection, and not an actual problem with the product.
To check, turn off the product and unplug it from the wall outlet. Then check the bedding connections.s) to make sure that they are firmly secured. Next, plug the power cord back into the wall outlet and turn the product ON. If the ERROR message returns, unplug the power cord and contact Customer Support.
What if I notice an area of the bedding that is warmer than all the rest?
Unplug the power cord and contact Cus- tomer Support if you become aware of one area of the bedding that is obviously warmer than the rest, while the bedding is laid flat without bunching or folds. *Note: For Queen or King size products be sure to consider each side independently.
Can I fold my heated bedding over, wrap it around myself, or use it with another heated bedding product to feel increased warmth?
No, these are not recommended uses for this product. This heated bedding product is intended to be used while lying flat. Also, do not use more than one active heated bedding product at a time.
Can I use my heated bedding product with a memory foam mattress?
It is recommended that you check with your mattress manufacturer or retailer for its compatibility with heated bedding. Due to the variety of materials used in memory foam mattresses, compatibility may vary.
Can I use my heated bedding product in my RV?
No, this heated bedding product is intended- ed for use with a standard home 120V AC, 60Hz wall outlet only.
How do I store my product?
Lightly fold or roll the heated bedding product when not in use and store in a sealed bag. Avoid storing product in extreme temperature environments such as an attic or garage.
Can I use my heated mattress pad with a protective mattress cover?
It is recommended that you check with the manufacturer or retailer of your protective mattress cover for its compatibility with heated bedding. Compatibility may vary.
*Please use the below Customer Support contact information to reach Biddeford Blankets LLC regarding any questions or for assistance with your heated bedding product.
Biddeford Blankets LLC
300 Terrace Dr.
Mundelein, IL 60060
Toll-Free Customer Support Line:
1.800.789.6441
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept interference received, including interference that may cause undesired operation. Changes or modifications to the product are not approved by Microlife USA and could void the user’s authority to operate the equipment under FCC jurisdiction.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, punderpart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential iinstallation This equipment generates, us d can radiate radio frequency energy and, if modified or not installed and used ibythe instructions, may cause harmful interference to radio ccommunications However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio / TV technician for help.
Limited 5-Year Warranty
Your Biddeford Blankets-manufactured warming products are warranted for five years by Biddeford Blankets LLC, against manufacturer defects for the original purchaser only, from the date of purchase.
The Five-Year Warranty applies to the Bedding and the following Accessories: controller(s).
The warranty does not apply to consequential and incidental damages, or damage caused by improper handling, accidents. Professional/institutional use, not following the operating instructions, and alterations made to the bedding or accessory by anyone not authorized in writing by Biddeford Blaket are also not included in this warranty. Some states do not allow the exclusion or limitation of incidental or conse- quential damages, so the above limitation or exclusion may not apply to you.
Biddeford Blankets LLC will investigate your concern. A Bedding and/or Accessory as defined by this warranty, determined to be out of specification, will be replaced and shipped to you at no cost. A Bedding and/or Accessory as defined by this warranty, determined within specification,n ll alalternativelyeturned to you with a report of findings, at no cost.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Please use the below customer service contact information to reach Biddeford Blankets LLC regarding any warranty concerns. We ask that you please contact us before sending any product back in order to better identify, and more quickly process, your concern.
Biddeford Blankets LLC
300 Terrace Dr.
Mundelein, IL 60060
Toll Free Customer Support Line: 1.800.789.6441
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